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<p class="MsoNormal"><span style="color:#1F497D">Today my Gale links in Primo are back to taking me to the title level record in GVRL, instead of the weird login screen.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#1F497D">Amy Herman<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D">Library Faculty | Olympic College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:aherman@olympic.edu"><span style="color:#0563C1">aherman@olympic.edu</span></a> | 360-475-7256<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img border="0" width="104" height="38" style="width:1.0833in;height:.3958in" id="_x0000_i1027" src="cid:image001.png@01D4D422.8A713AC0" alt="alma signature"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Guidry, Wade<br>
<b>Sent:</b> Tuesday, March 5, 2019 3:53 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> [External] RE: [Wactclc-primo] GVRL linking question<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best course of action in these cases is to open a case.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Just open it as an Alma case (since it has to do with the link resolver) with high priority.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Provide Primo permalinks to a couple example citations that don’t work as expected, and credentials so that the analyst can proceed through your proxy service.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Wade Guidry<o:p></o:p></p>
<p class="MsoNormal">Library Consortium Services Manager, WACTCLC<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:wadeg@bigbend.edu">wadeg@bigbend.edu</a><o:p></o:p></p>
<p class="MsoNormal">(509) 760-4474<o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.wactclc.org">http://www.wactclc.org</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Herman, Amy<br>
<b>Sent:</b> Tuesday, March 5, 2019 2:49 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] [External] GVRL linking question<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">ATTENTION: This email contains links. Please follow best practices before clicking on links
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<p class="MsoNormal"><span style="color:#1F497D">Hmm. The Service parser parameters for Gale are set to
</span><span style="color:#1F4E79">“</span><span style="font-size:10.5pt;color:#1F4E79;background:white">url=http://go.galegroup.com” which would seem correct for us. But Primo is sending us to a login screen at “<a href="http://galeapps.galegroup.com">http://galeapps.galegroup.com</a>”</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Wade…??<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#1F497D">Amy Herman<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D">Library Faculty | Olympic College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:aherman@olympic.edu">aherman@olympic.edu</a> | 360-475-7256<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img border="0" width="104" height="38" style="width:1.0833in;height:.3958in" id="_x0000_i1025" src="cid:image004.png@01D4D422.8A6EF0D0" alt="alma signature"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Herman, Amy <br>
<b>Sent:</b> Tuesday, March 5, 2019 2:46 PM<br>
<b>To:</b> <a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a><br>
<b>Subject:</b> RE: [External] [Wactclc-primo] GVRL linking question<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Nicole,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">None of our reference entries go to article level, only book level. Credo used to go to article level but now I’m seeing it only goes to the main Credo search screen which is even worse than book level. And
we are now seeing the same thing as you with Gale… a login screen! The URL on the login screen is completely different from the URLs we actually use for that database so I’m wondering if we need to edit the Service with a custom link…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#1F497D">Amy Herman<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D">Library Faculty | Olympic College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:aherman@olympic.edu">aherman@olympic.edu</a> | 360-475-7256<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img border="0" width="104" height="38" style="width:1.0833in;height:.3958in" id="Picture_x0020_1" src="cid:image005.png@01D4D422.8A6EF0D0" alt="alma signature"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Nicole Longpre<br>
<b>Sent:</b> Tuesday, March 5, 2019 2:39 PM<br>
<b>To:</b> <a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a><br>
<b>Subject:</b> [External] [Wactclc-primo] GVRL linking question<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This was mentioned in this morning’s meeting, but I noticed that our GVRL titles aren’t linking properly.<o:p></o:p></p>
<p class="MsoNormal">If you search by full title, I can find the GVRL titles and the linking works as expected. Article level linking doesn’t work at all, and takes you to a Gale login screen.<o:p></o:p></p>
<p class="MsoNormal">Our titles are activated from the CKB.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Am I correct that is no solvency other than putting in a SalesForce ticket with ExLibris?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt">Nicole Longpré (she/her)<o:p></o:p></span></b></p>
<p class="MsoNormal">Systems Librarian<o:p></o:p></p>
<p class="MsoNormal">Library Program Chair<o:p></o:p></p>
<p class="MsoNormal">Bellevue College<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:nlongpre@bellevuecollege.edu">nlongpre@bellevuecollege.edu</a><o:p></o:p></p>
<p class="MsoNormal">425-564-3071<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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