[Wactclc-primo] [External] RE: Primo VE Search: No "Available in the Library" Limiter

Traci Taylor ttaylor at btc.edu
Thu Jun 6 08:41:02 PDT 2019


I have submitted a case, regarding this issue. The case number is 00694584.

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Herman, Amy
Sent: Thursday, June 6, 2019 8:21 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] [External] RE: Primo VE Search: No "Available in the Library" Limiter

That’s so strange, Dan, but I can confirm.  My search for “wolves” and “Yellowstone” and “electoral college” all show all my library/location/availability limiters, but “Great Gatsby” does not.  Traci, feel free to add Olympic to your ticket this morning…

Thanks,

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu> | 360-475-7256

[alma signature]


From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Daniel Moore
Sent: Wednesday, June 05, 2019 4:53 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: [External] RE: [Wactclc-primo] Primo VE Search: No "Available in the Library" Limiter

Here's a search that doesn't show the "Available in the library" facet:  https://sbctc-edcc.primo.exlibrisgroup.com/discovery/search?institution=01STATEWA_EDCC&vid=01STATEWA_EDCC:EDMONDS&search_scope=MyInst_and_CI&displayMode=full&bulkSize=10&highlight=true&dum=true&tab=Everything&query=any,contains,great%20gatsby&displayField=all&pcAvailabiltyMode=false

-Dan

On Wed, Jun 5, 2019 at 4:50 PM Nina Pitts <NPitts at pencol.edu<mailto:NPitts at pencol.edu>> wrote:
Traci, I haven't submitted a ticket, either. If you do, please feel free to include that Peninsula is experiencing problems, too – and thanks!.
-n.

From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>] On Behalf Of Traci Taylor
Sent: Wednesday, June 5, 2019 4:39 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] Primo VE Search: No "Available in the Library" Limiter

I have not submitted a ticket. Has anyone else? If not, I am happy to do so.

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Daniel Moore
Sent: Wednesday, June 5, 2019 3:53 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] Primo VE Search: No "Available in the Library" Limiter

It's occurring intermittently at Edmonds as well.

Traci, have you submitted a ticket? If so, would you include that it's affecting EDCC as well?

-Dan

On Wed, Jun 5, 2019 at 3:34 PM Traci Taylor <ttaylor at btc.edu<mailto:ttaylor at btc.edu>> wrote:
Nina,

That is definitely crazy.

Traci

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Nina Pitts
Sent: Wednesday, June 5, 2019 2:58 PM
To: 'WACTCLC Primo discussions' <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] Primo VE Search: No "Available in the Library" Limiter

Traci, we had something glitchy going on with "available in the library" today, too. A staff member pointed the same thing out to me about half an hour ago…after doing a general search, titles were retrieved that clearly were available in the library – but she had no option to limit to those. I did exactly the same search, same browser, on my work station, and I did have the option. Then, together, we did the same thing on her station to verify that our results had been different. She still didn't have the option…but two minutes later we searched again on her station and she did. (I know, that's the definition of crazy, right – doing the same thing over and expecting a different result? But systems don't always follow normal rules - we did it over, and got a different result. ☺ )

The issue is still toggling back and forth for me as we speak. When I started typing this reply, I could choose "available in the library" but now it's not there. Are there major solar flares today or something?
Nina

From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu] On Behalf Of Traci Taylor
Sent: Wednesday, June 5, 2019 1:52 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: [Wactclc-primo] Primo VE Search: No "Available in the Library" Limiter


WARNING: This email originated outside of Peninsula College. DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.
I just did a search using the keyword grilling in Primo VE. The first result is a print book that we have in the library, but I don’t see an option to limit the availability to items in the library.

[cid:image002.jpg at 01D51C43.912930C0]

Traci

[cid:image003.jpg at 01D51C43.912930C0]<https://www.btc.edu/>Traci Taylor, MLS
Interim Lead Librarian
Bellingham Technical College<http://www.btc.edu/>
3028 Lindbergh Ave. | Bellingham, WA 98225
Call: 360.752.8488 | Office: CC 327
Connectedness • Professionalism • Integrity
Providing student-centered, high-quality professional technical
education for today’s needs and tomorrow’s opportunities.
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--
Regards,

Dan Moore
Systems and Collections Librarian
Edmonds Community College Library
dan.moore at edcc.edu<mailto:dan.moore at edcc.edu> / daniel.moore at email.edcc.edu<mailto:daniel.moore at email.edcc.edu>
(425) 640-1526


--
Regards,

Dan Moore
Systems and Collections Librarian
Edmonds Community College Library
dan.moore at edcc.edu<mailto:dan.moore at edcc.edu> / daniel.moore at email.edcc.edu<mailto:daniel.moore at email.edcc.edu>
(425) 640-1526
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