[Wactclc-primo] Primo issues- Black Panther

[Thomas, Kirsti]

Nicole,

The "link to resource" at the bottom of the record is coming from the 856 field in the Alma MARC bib record.  The View It link is coming from the Linking tab in the portfolio record.  Compare those two and check for differences.  Also pay attention to any proxy settings in the URL from the bib record and the Linking tab in the portfolio record.

You can add a Public Note in the Notes tab of the portfolio record to make a note like this (or whatever better wording you want) show up in Primo:
Link to movie isn't visible to off-campus users who aren't logged into their [Primo/library] account


Kirsti S. Thomas
Library Technical Service Manager
Seattle Colleges
kirsti.thomas at seattlecolleges.edu



From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu] On Behalf Of Nicole Longpre
Sent: Wednesday, June 5, 2019 10:10
To: wactclc-primo at lists.ctc.edu
Subject: [Wactclc-primo] Primo issues- Black Panther

Hi everyone,

As I continue to troubleshoot issues that came up in my absence, I have come across an issue with Black Panther, which we stream via SWANK.

Black Panther is a Disney film and therefore you had to be logged in to access the resource. Our issue is with Primo, the SWANK link for the film in the middle of the record (the View It/View Online link) doesn't work. If you scroll to the bottom of the record, the "link to resource" link does work. Off campus you have the same struggles, although you have to login to access the "Link to resource" link. We had one Disney film in the past, and I don't recall having this much difficulty. We no longer have that film, but as far as I can tell the links are the same.

We tried editing the MARC record to put a special note in about this film, but the 500 subfield a does not show up in the Primo record.

Does anyone have experience with this? I'm not sure how many folks have SWANK, but I know that Black Panther is very popular.

Thank you,
Nicole Longpré (she/her)
Systems Librarian
Library Program Chair
Bellevue College
nlongpre at bellevuecollege.edu<mailto:nlongpre at bellevuecollege.edu>
425-564-3071

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