[Wactclc-primo] [External] SPF Softfail: RE: Newspaper Discovery Portal

Guidry, Wade WadeG at bigbend.edu
Fri Nov 30 08:15:21 PST 2018


So, it’s easy enough to disable for those institutions that don’t want to use it:

The Newspaper Search will also be activated for all customers at this time, regardless of which version you are using, and will require you to deactivate it if you wish to not make it available.

It might be worth considering whether to use the new newsapaper search, at least for some.

For those of you that like to place extra emphasis on your local collections in search results, one way to do so would be to take newspaper articles out of the default search. Given the amount of newspaper articles in the PCI, not having those included in the default search would definitely increase visibility of the other search results.

And the newspaper search does not affect newspaper title records, just the PCI (article level) content. At least, that is my current understanding.

[Title: Big Bend Community College Logo]

Wade Guidry
Library Consortium Services Manager
Big Bend Community College
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

509.760.4474
www.bigbend.edu<http://www.bigbend.edu/>

Big Bend Community College • 7662 Chanute Street NE • Moses Lake, WA 98837-3299


WACTCLC Alma Instance: Alma NA02<http://status.exlibrisgroup.com/>
WACTCLC Primo Instance: Primo NA08<http://status.exlibrisgroup.com/>

From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu] On Behalf Of Yasuda, Naoko
Sent: Thursday, November 29, 2018 4:25 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] [External] SPF Softfail: RE: Newspaper Discovery Portal

I thought so too, Amy. But the email from Christine Stohn at Ex Libris on Primo-L that started the thread says the following:

“As we highlighted during our beta launch, this new approach requires removal news items from the main result list whether you elect to use the newspaper search or not. This is currently scheduled to start after the Primo February 2019 release into production. The Newspaper Search will also be activated for all customers at this time, regardless of which version you are using, and will require you to deactivate it if you wish to not make it available.”

A lot of institutions are expressing concerns on the thread and I agree. I definitely don’t want the news items removed from the general search results! Wade is right, we shouldn’t have to lose the functionality to search all items in one search because that’s what we signed up for. This feature should be optional.

Thank you, Dan, for the link to CMU’s Primo. It’s good that the newspapers search is listed first in the Material Type facet, but as we know, a lot of students don’t look at the facets… Please let us know how the discussion goes at the Primo Working Group meeting!

Naoko

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Herman, Amy
Sent: November 29, 2018 1:23 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] [External] SPF Softfail: RE: Newspaper Discovery Portal

I thought that if we did NOT activate the newspaper portal, then the newspaper results would remain available in the regular “everything” search results.   That they only disappear from regular Primo results if the newspaper portal is activated.

Am I misremembering or has that changed?

Sorry if this was already discussed, I get these email list messages way out of order, and late!

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu> | 360-475-7256

[alma signature]


From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Daniel Moore
Sent: Thursday, November 29, 2018 11:49 AM
To: wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>
Subject: [External] SPF Softfail: RE: [Wactclc-primo] Newspaper Discovery Portal

Yeah, those FAQs... I mean, we can look at their planned vs. marketed Alma sandbox policy document and see how that message was transformed as it moved through the pipeline.

If folks haven't seen this, here's a working Primo site that currently uses the discovery portal: https://cmich-primo.hosted.exlibrisgroup.com/primo-explore/search?query=any,contains,gravitational%20waves&tab=everything&search_scope=EVERYTHING&vid=01CMICH&lang=en_US&offset=0. You'll see in the facets a new link to re-run the query as a Newspaper search as well as the "footer" bar in the results list that does the same.

-Dan

On Thu, Nov 29, 2018 at 11:43 AM Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>> wrote:
Thanks for the update, Dan.

The wording in the current FAQs on the topic seems to indicate that we will indeed lose the ability to include newspaper article content in general searches. (Newspaper title level results would still appear in general searches.) Though, I’m not totally convinced that is what ExL is planning. Their product messaging, particularly prior to a feature release, gets garbled as it passes through management layers at ExL.

Just FYI for the group, here is the current FAQs on this topic:

https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/020Primo_VE/005FAQs/Frequently_Asked_Questions_for_Newspaper_Search

The feedback I’d like relayed to the Primo working group is that institutions should be allowed to continue including newspaper content in blended search scopes. Rather than be forced to use a dedicated newspaper search scope.

Speaking a consortium manager, that is the functionality under which we licensed the product initially, and have not agreed to drop that functionality. (I will also share that perspective with our sales rep, since I realize that the ELUNA working groups are more for feature / usability discussions with ExL, not licensing disputes ☺.)





[Title: Big Bend Community College Logo]

Wade Guidry
Library Consortium Services Manager
Big Bend Community College
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

509.760.4474
www.bigbend.edu<http://www.bigbend.edu/>

Big Bend Community College • 7662 Chanute Street NE • Moses Lake, WA 98837-3299


WACTCLC Alma Instance: Alma NA02<http://status.exlibrisgroup.com/>
WACTCLC Primo Instance: Primo NA08<http://status.exlibrisgroup.com/>

From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>] On Behalf Of Daniel Moore
Sent: Thursday, November 29, 2018 11:12 AM
To: wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>
Subject: [Wactclc-primo] Newspaper Discovery Portal

Hey all,

There's a thread going in Primo-L right now regarding the Newspaper Discovery Portal that ExL introduced earlier this year. Ex Libris has adjusted its rollout strategy for this portal due to intense customer feedback.

I'm taking this subject to the Primo Working Group which is meeting tomorrow but I also wanted to start a thread on it here since the Newspaper Discovery Portal will no doubt have huge impacts across our libraries. How are folks feeling about the current - if poorly communicated - plans to move newspaper results out of general search results and into its own discovery portal? Has anyone conducted any user testing with students/faculty to see how this change might impact instruction and research?

Ann Kucera at CMU reported the following data after testing the new portal with students:
"We’ve tested it with students. ‘Please find 3 newspaper articles about climate change.’ They began on our home page and needed to find a way to get to the Newspaper search page.

-          About 1/3 (3 out of 9) of the students thought that the ‘Newspapers’ link in the facets was a heading and that all of the facets below related to newspapers. The other 6 students clicked on it after a short search and completed the task.

-          All 9 students said they had never needed to find newspaper articles for any class.

-          No one clicked on the Newspapers link on the bottom of the page.

-          We haven’t had any complaints that people have told me about.

-          Reference and instruction librarians seem to think it’s fine."

With so little time left in this quarter I fear that conducting a well-scoped user test is not feasible. We'll be doing some targeted user testing next quarter on our website and Primo in general but will probably wrap the Newspaper Discovery Portal into those tests.

-Dan


--
Regards,

Dan Moore
Systems and Collections Librarian
Edmonds Community College Library
dan.moore at edcc.edu<mailto:dan.moore at edcc.edu> / daniel.moore at email.edcc.edu<mailto:daniel.moore at email.edcc.edu>
(425) 640-1526
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