[Wactclc-primo] EBSCO results not working in Primo

[Traci Taylor]

We are.

[cid:image001.jpg at 01D47DB7.063DAF20]

Traci Taylor

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Lesley Caldwell
Sent: Friday, November 16, 2018 1:45 PM
To: wactclc-primo at lists.ctc.edu
Subject: [Wactclc-primo] EBSCO results not working in Primo

Hi all,

Is anyone else seeing an error when they try to open EBSCO results through Primo today?

Here are some clues:

1)      Our local EBSCO collection (that y'all know we just updated in Alma :)) is working fine

2)      Our EBSCO databases on and off campus are working fine

3)      Every EBSCO result I click on in Primo, gives an error like this:

[cid:image005.png at 01D47DB7.062915B0]

Any ideas? I looked on Primo-L but have not seen this reported.

Thanks!

Lesley Caldwell

Systems and Instruction Librarian

Pierce College

p:

253-840-8420

a:

1601 39th Ave SE, Puyallup, WA 98374

w:

www.pierce.ctc.edu<http://www.pierce.ctc.edu/> e: lcaldwell at pierce.ctc.edu<mailto:lcaldwell at pierce.ctc.edu>

[https://www.pierce.ctc.edu/sites/default/files/PC-logo-email.png]




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