[Wactclc-primo] [External] [Clams-l] ProQuest Down?

[Haley Benjamins]

We were seeing the same thing as Olympic at EdCC yesterday. Yesterday
afternoon when I was teaching, we were able to get in by using an incognito
window in Chrome, but that workaround does not seem to be functioning this
morning. Also, IE was working for us yesterday, but now is not.

Lesley, did you ever hear back from the message you left with support?

Thanks,
Haley

On Fri, Feb 23, 2018 at 7:25 AM, Herman, Amy <aherman at olympic.edu> wrote:

> At Olympic College as of 7:15am on Friday, ProQuest is working fine in
> Explorer (go figure) but looks really messed up in Chrome and Firefox,
> where it displays a wall of text and hyperlinks and the search box at the
> bottom of the page is not functional.
>
>
>
> Amy Herman
>
> Library Faculty | Olympic College
>
> 1600 Chester Avenue | Bremerton, WA 98337
> <https://maps.google.com/?q=1600+Chester+Avenue+%7C+Bremerton,+WA+98337&entry=gmail&source=g>
>
> aherman at olympic.edu | 360-475-7256 <(360)%20475-7256>
>
>
>
> [image: alma signature]
>
>
>
>
>
> *From:* Clams-l [mailto:clams-l-bounces at lists.ctc.edu] * On Behalf Of *Lesley
> Caldwell
> *Sent:* Thursday, February 22, 2018 4:09 PM
> *To:* College and Media Librarians of WA <clams-l at lists.ctc.edu>; WACTCLC
> Primo discussions <wactclc-primo at lists.ctc.edu>
> *Cc:* Mary Keany <MKeany at pierce.ctc.edu>; Philip Whitford <
> PWhitford at pierce.ctc.edu>
> *Subject:* [External] [Clams-l] ProQuest Down?
>
>
>
> Hi everyone,
>
>
>
> We just noticed that ProQuest does not seem to be functioning at Pierce
> College (thanks Philip!)
>
>
>
> If you hit enter after a keyword in the search bar, it just adds a return
> line. If you click the magnifying glass, there’s no response. And, in IE,
> I’m not getting the CSS to load at all.
>
>
>
> I just left a VM with their Tech Support, but is anyone else seeing this?
>
>
>
> Thanks!
>
> Lesley
>
>
>
>
>
> Lesley Caldwell
>
> *Systems and Instruction Librarian*
>
> *Pierce College*
>
> p:
>
> 253-840-8420 <(253)%20840-8420>
>
> a:
>
> 1601 39th Ave SE, Puyallup, WA 98374
> <https://maps.google.com/?q=1601+39th+Ave+SE,+Puyallup,+WA+98374&entry=gmail&source=g>
>
> w:
>
> www.pierce.ctc.edu e: lcaldwell at pierce.ctc.edu
>
> [image: https://www.pierce.ctc.edu/sites/default/files/PC-logo-email.png]
>
>
>
>
>



-- 
*Haley Benjamins, MSLIS*
Reference & Instruction Librarian
Library
20000 68th Ave. W, Lynnwood, WA 98036 | edcc.edu/library
haley.benjamins at email.edcc  | 425-640-1900


Follow the Library on Instagram and Twitter: @edcclibrary
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