[Wactclc-primo] Following up with ELUNA: adding "Suggest a Fix" section to Primo records

[Bem, Greg]

Hey everyone,

Thanks to Wade, LWTech's records now have a "Suggest an Edit!" link available right next to the full text link that connect users to a Microsoft Form if they find any issue with what they're seeing.

[cid:image001.jpg at 01D42DA6.F3006F20]

The form has 4 optional questions that allow the user to submit their issue to us quite easily. I'm not sure how often it will be used, but as you can see it's pretty obvious, sitting above the majority of the metadata for the record, which I think is a good thing. Especially considering how awful, empty, or broken many of the links in Primo continue to be (and as the PCI project has indicated, many of the collections are sub-par when it comes to completeness and proper linking, so this tool might be more helpful than previously thought.

>From the ELUNA conversation I had, this was part of the movement towards more community-centered design in Primo. The next step would be finding a thoughtful way to introduce more significant equity conversations into the record, but obviously that is a more complex question of how to approach all the problems of neutrality in the record.

Happy Monday,

Greg

Greg Bem, MLIS
Faculty Library Coordinator
Pronouns: he/him/his

Contact Info
greg.bem at lwtech.edu<mailto:greg.bem at lwtech.edu%0d>
425-739-8100 xt.8898
http://www.lwtech.edu/campus-life/library

From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu] On Behalf Of Guidry, Wade
Sent: Wednesday, August 1, 2018 9:28 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] Following up with ELUNA: adding "Suggest a Fix" section to Primo records

With Primo VE, you have the ability to make self-service changes and additions to the top menu, to add something like the link that LWTech has already added ('Ask a Librarian'). That link appears globally.

In addition, you can add a link via the "general electronic services" in Alma Config / Fulfillment / Discovery Interface Display Logic. (This one is not Primo VE-specific.)

There, you could add the same link (or a different one) that would appear in in the full display of all records.

For example, Green River has done so in their Primo instance.

Greg, it looks like LWTech has such a service configured. But I believe it's not appearing because of the service availability rules. If you add  service availability rule to that service, and set 'display' to 'true', it should start appearing for you.

[cid:image003.png at 01D42DA6.F2FBB430]

Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474


From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Bem, Greg
Sent: Friday, July 27, 2018 9:26 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Cc: Wozniak, Sue <Sue.Wozniak at lwtech.edu<mailto:Sue.Wozniak at lwtech.edu>>
Subject: [Wactclc-primo] Following up with ELUNA: adding "Suggest a Fix" section to Primo records

Hey all,

During ELUNA, part of my presentation on equity included bringing in the voice of the users to address issues within the catalog records and design of Primo. I'm not sure if anyone has done this from our team yet, especially with any potential Total Care limitations, but with VE I'm wondering if it might be a good time to go about it-

Essentially what I'm interested in getting implemented is either a small DIV with some copy that invites users to email the librarians when they encounter errors, incomplete records, or other issues they have with what they're looking at. So, nothing too huge. But I'd like to see it available on the full record as well as at the bottom of the facet list on the search results page.

Have any of you made similar modifications (regardless of the type of content) on the search results or record page template levels? I wanted to ask here first before submitting a ticket to get assistance from ExL.

Thanks,

Greg
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