[Wactclc-primo] Issue with activating Kanopy in the PCI rather than Alma Community Zone

[Guidry, Wade]

If you activated Kanopy in the PCI on Tuesday, indexing would have occurred over the weekend. So, no additional indexing will be done.

Just wondering, did you load Kanopy MARC records into Alma?  (This looks like the most common Kanopy approach being discussed in Alma-L)

If so, activating the PCI collection may not add a lot of value. Unless you have seen (and already know) that the PCI activation adds additional info of value, like summaries, credits, etc, you might just stick with the Alma records you have loaded.

To troubleshoot the records that aren’t working, I would open an SF data services ticket, and provide examples of the non-working records (along with ezproxy credentials, so the SF folks can observe the issue directly)


[Title: Big Bend Community College Logo]

Wade Guidry
Library Consortium Services Manager
Big Bend Community College
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

509.760.4474
www.bigbend.edu<http://www.bigbend.edu/>

Big Bend Community College • 7662 Chanute Street NE • Moses Lake, WA 98837-3299


WACTCLC Alma Instance: Alma NA02<http://status.exlibrisgroup.com/>
WACTCLC Primo Instance: Primo NA08<http://status.exlibrisgroup.com/>

From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu] On Behalf Of Dale Burke
Sent: Tuesday, October 10, 2017 12:58 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>; WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-primo] Issue with activating Kanopy in the PCI rather than Alma Community Zone

Hello,

I recently looked at activating the Kanopy Collection through the Alma Community Zone; however, there were not portfolios attached to the Community Zone record so I did not activate the collection through Alma.

Instead, I activated the Kanopy Collection through the PCI.  I am noticing some problems with the records and I don't know who I should talk to get the problem solved.  Many of the titles in Primo are displaying correctly and the links to the streaming video are working correctly.  Some of the titles in Primo are not displaying correctly and the links don't work.

The correct versions display "Online access" and the links work
[Inline image 1]

The incorrect versions display "Full text available" and the links do not work
[Inline image 3]

I don't know if this is the Primo problem or a Kanopy problem.  Has anyone else activated the Kanopy Collection in the PCI, and if so, are you also having this problem?

I activated the collection in the PCI last Tuesday and had to wait until Monday to see the results.  Is there a chance that the indexing in Primo isn't completed yet and the records will eventually be corrected, was there is mistake in the Primo indexing, or are the Kanopy records bad?

Can anyone shed light on my situation?

Thanks!

Dale Burke
Technical Services Librarian
[https://docs.google.com/uc?export=download&id=0B16tUjXHMjfkeVd6QnJvakN3WEk&revid=0B16tUjXHMjfkUGVnOUFiNzF6RENiODhNdWZPRmtVb291Zk9JPQ]
20000 68th Ave. W
Lynnwood, WA  98036
425-640-1526
dburke at email.edcc.edu<mailto:dburke at email.edcc.edu>
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