[Wactclc-primo] Primo Reports - Help

[Ammons, Doug]

Traci,

We are having the same problem but it's been a low priority while we deal with other issues.  We had a similar problem just getting to the Primo BO back in Spring, it had something to do with a network security setting and the colon in the web address.  I think our IT folks had to set up an exception for us.

Doug

From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu] On Behalf Of Traci Taylor
Sent: Wednesday, December 07, 2016 3:32 PM
To: Wactclc-primo at lists.ctc.edu
Subject: [Wactclc-primo] Primo Reports - Help

Hi all,

I am trying to run a report in Primo for the number of searches for the last fiscal year, July 1, 2015-June 30, 2016.  When I try to run any of the reports, I get the following error message (see screenshots below).

Is there a configuration change that I need to make?


[cid:image001.jpg at 01D250B8.3FA79EC0]



[cid:image002.jpg at 01D250B8.3FA79EC0]


Best Regards,

Traci


Traci Taylor, MLS
Systems Librarian
Bellingham Technical College
3028 Lindbergh Ave.
Bellingham,WA 98225
Email | ttaylor at btc.edu<mailto:ttaylor at btc.edu>
Phone |360.752.8488

[Alma_Certified_Admin_Logo resized]

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