[LIBRARYDIR] [External] RE: Proquest issues
Coe, Erica
ecoe at olympic.edu
Mon Jan 7 14:12:40 PST 2019
Hello all,
Thank you for responding. We actually had several systems not working, but EZ Proxy is back up now.
Best,
Erica
From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu> On Behalf Of Kelly, Amy via LIBRARYDIR
Sent: Monday, January 07, 2019 1:30 PM
To: WACTC Library Directors <librarydir at lists.ctc.edu>
Cc: Kelly, Amy <akelly1 at spscc.edu>
Subject: [External] RE: [LIBRARYDIR] Proquest issues
Same: no problems at SPSCC.
Amy
Amy S. Kelly, MA, MLIS
Dean of Academic Support Services
South Puget Sound Community College
360.596.5416
[cid:image001.jpg at 01D4A693.0CABDC60]
From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu<mailto:librarydir-bounces at lists.ctc.edu>> On Behalf Of Mindy Coslor via LIBRARYDIR
Sent: Monday, January 07, 2019 11:23 AM
To: WACTC Library Directors <librarydir at lists.ctc.edu<mailto:librarydir at lists.ctc.edu>>
Cc: Mindy Coslor <Mindy.Coslor at skagit.edu<mailto:Mindy.Coslor at skagit.edu>>
Subject: Re: [LIBRARYDIR] Proquest issues
No problems at SVC. I had someone check from off-campus.
Mindy Coslor, PhD
Director of Library Services
Skagit Valley College
2405 E College Way
Mount Vernon, WA 98273
360.416.7761
From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu<mailto:librarydir-bounces at lists.ctc.edu>> On Behalf Of Coe, Erica via LIBRARYDIR
Sent: Monday, January 7, 2019 10:21 AM
To: 'WACTC Library Directors' <librarydir at lists.ctc.edu<mailto:librarydir at lists.ctc.edu>>
Cc: Coe, Erica <ecoe at olympic.edu<mailto:ecoe at olympic.edu>>
Subject: [LIBRARYDIR] Proquest issues
Hello all,
Is anyone else having off-campus identification issues with Proquest? We use EZProxy and students are receiving errors about incorrect username/password. Based on the comments, this seems to be a problem with ProQuest and not our proxy server. The librarian who normally troubleshoots this is out today, so I thought I would see if this is just a problem for us.
Thanks,
Erica
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