[LIBRARYDIR] [External] RE: Proquest issues

[Coe, Erica]

Hello all,

Thank you for responding.   We actually had several systems not working, but EZ Proxy is back up now.

Best,
Erica

From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu> On Behalf Of Kelly, Amy via LIBRARYDIR
Sent: Monday, January 07, 2019 1:30 PM
To: WACTC Library Directors <librarydir at lists.ctc.edu>
Cc: Kelly, Amy <akelly1 at spscc.edu>
Subject: [External] RE: [LIBRARYDIR] Proquest issues

Same: no problems at SPSCC.

Amy


Amy S. Kelly, MA, MLIS
Dean of Academic Support Services
South Puget Sound Community College
360.596.5416

[cid:image001.jpg at 01D4A693.0CABDC60]



From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu<mailto:librarydir-bounces at lists.ctc.edu>> On Behalf Of Mindy Coslor via LIBRARYDIR
Sent: Monday, January 07, 2019 11:23 AM
To: WACTC Library Directors <librarydir at lists.ctc.edu<mailto:librarydir at lists.ctc.edu>>
Cc: Mindy Coslor <Mindy.Coslor at skagit.edu<mailto:Mindy.Coslor at skagit.edu>>
Subject: Re: [LIBRARYDIR] Proquest issues

No problems at SVC.  I had someone check from off-campus.

Mindy Coslor, PhD
Director of Library Services
Skagit Valley College
2405 E College Way
Mount Vernon, WA  98273

360.416.7761

From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu<mailto:librarydir-bounces at lists.ctc.edu>> On Behalf Of Coe, Erica via LIBRARYDIR
Sent: Monday, January 7, 2019 10:21 AM
To: 'WACTC Library Directors' <librarydir at lists.ctc.edu<mailto:librarydir at lists.ctc.edu>>
Cc: Coe, Erica <ecoe at olympic.edu<mailto:ecoe at olympic.edu>>
Subject: [LIBRARYDIR] Proquest issues

Hello all,

Is anyone else having off-campus identification issues with Proquest?  We use EZProxy and students are receiving errors about incorrect username/password.  Based on the comments, this seems to be a problem with ProQuest and not our proxy server.   The librarian who normally troubleshoots this is out today, so I thought I would see if this is just a problem for us.

Thanks,
Erica
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