[LIBRARYDIR] question about networked printing

[Howard Fuller]

Whatcom too provides all students (and employees) with $15 of printing/copying each quarter. This amount seems sufficient for most students. If students require additional funds on their campus (Orca) card they can use cash, $1.00 - $100., to add to their funds at any available ‘machine’ on campus (one is located in the lobby of the library) or log into the student portal and use a credit card to add funds.

Howard

Howard Fuller
Library Director
Whatcom Community College
237 West Kellogg Road
Bellingham, WA 98226
360-383-3295  (library 3300, college 3000)
hfuller at whatcom.ctc.edu
library.whatcom.edu




From: LIBRARYDIR [mailto:librarydir-bounces at lists.ctc.edu] On Behalf Of Jeanne Leader
Sent: Tuesday, October 11, 2016 7:45 AM
To: WACTC Library Directors <librarydir at lists.ctc.edu>
Subject: Re: [LIBRARYDIR] question about networked printing

Sounds like Everett is the same or similar to Big Bend.  Students have a printing credit and that seems to work well - now that the copier is finally a part of this, they also can use the same debit system for that.  For occasional copies or prints needed by anyone else (the stray community member), staff do courtesy copies for them.

Jeanne

Jeanne Leader
EvCC Dean of Arts & Learning Resources
425.388.9502       2000 Tower   Everett WA 98201

At EvCC, we're always reading something interesting.
Check it out by clicking here<http://www.everettcc.edu/evccreads>.


On Mon, Oct 10, 2016 at 11:26 AM, Fuhrman, Tim <timf at bigbend.edu<mailto:timf at bigbend.edu>> wrote:
Our students get a $15 credit each quarter for printing so most never have to add funds at all.  Like you, our machine for Papercut here in the library only takes cash, but it is my understanding that the machine is designed to also accept credit cards if we wanted to go to that expense.  I don’t know how Pharos works but you might look into that option.

Right now they have to go to our Business Office and bring us back a receipt if they want to add funds using a credit or debit card, but again, with the $15 credit this doesn’t come up often.


--------------------------------------------
Tim Fuhrman - timf at bigbend.edu<mailto:timf at bigbend.edu>
Dean of Library Resources, Dev. Education, and eLearning
7662 Chanute St, Moses Lake, WA 98837
(509) 793-2350<tel:%28509%29%20793-2350>

From: LIBRARYDIR [mailto:librarydir-bounces at lists.ctc.edu<mailto:librarydir-bounces at lists.ctc.edu>] On Behalf Of Matz, Chris
Sent: Monday, October 10, 2016 7:59 AM
To: librarydir at lists.ctc.edu<mailto:librarydir at lists.ctc.edu>
Subject: [LIBRARYDIR] question about networked printing


Hello.  Our library hosts about 25 computer workstations that send jobs to either b&w or color printers (there are another 150 student computers outside the library that work in this same manner).  Pharos is the system that coordinates this process.  For a patron at Shoreline, the steps to getting something printed are...



1.  have a valid Shoreline CC ID card;

2.  put cash value onto the card; and

3.  swipe card to subtract appropriate value for job.



However, patrons can only add value to their cards with bills.  Most of them don't carry money at this point in history, and those that do need to break the larger bills that the campus ATM (in another building) provides.  We therefore have a bill-changer (in our building) along with the value-add machine (ditto).  Our information technology department claims that because of various state-level accounting requirements, this is the only configuration of Pharos they will support.



This seems like a lot of steps in an era where students are unlikely to have cash anyhow.  During construction this summer, we were successful in getting the campus ATM relocated near the college's bookstore, a more logical placement, but no matter where all the machines may be, it's really exasperating.



Ironically, our administration has turned off our book sale and cash register functions so as to restrict the number of departments handling money for any reason, starting with the biggest “offender”.  They are totally content with the networked printing set-up, however.



If this one is too easy, I have another question about how to clean windows without leaving streaks, but one crisis at a time.





Thanks for your consideration -



Chris M

************************
Chris Matz
Director, Ray W Howard Library
Shoreline Community College
206.546.4558<tel:206.546.4558>
cmatz at shoreline.edu<mailto:cmatz at shoreline.edu>

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