[LIBRARYDIR] question about networked printing

[Jeanne Leader]

Sounds like Everett is the same or similar to Big Bend.  Students have a
printing credit and that seems to work well - now that the copier is
finally a part of this, they also can use the same debit system for that.
For occasional copies or prints needed by anyone else (the stray community
member), staff do courtesy copies for them.

Jeanne

Jeanne Leader
EvCC Dean of Arts & Learning Resources
425.388.9502       2000 Tower   Everett WA 98201

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On Mon, Oct 10, 2016 at 11:26 AM, Fuhrman, Tim <timf at bigbend.edu> wrote:

> Our students get a $15 credit each quarter for printing so most never have
> to add funds at all.  Like you, our machine for Papercut here in the
> library only takes cash, but it is my understanding that the machine is
> designed to also accept credit cards if we wanted to go to that expense.  I
> don’t know how Pharos works but you might look into that option.
>
> Right now they have to go to our Business Office and bring us back a
> receipt if they want to add funds using a credit or debit card, but again,
> with the $15 credit this doesn’t come up often.
>
>
>
>
> --------------------------------------------
> Tim Fuhrman - timf at bigbend.edu
> Dean of Library Resources, Dev. Education, and eLearning
> 7662 Chanute St, Moses Lake, WA 98837
>
> (509) 793-2350
>
>
>
> *From:* LIBRARYDIR [mailto:librarydir-bounces at lists.ctc.edu] *On Behalf
> Of *Matz, Chris
> *Sent:* Monday, October 10, 2016 7:59 AM
> *To:* librarydir at lists.ctc.edu
> *Subject:* [LIBRARYDIR] question about networked printing
>
>
>
> Hello.  Our library hosts about 25 computer workstations that send jobs to
> either b&w or color printers (there are another 150 student computers
> outside the library that work in this same manner).  Pharos is the system
> that coordinates this process.  For a patron at Shoreline, the steps to
> getting something printed are...
>
>
>
> 1.  have a valid Shoreline CC ID card;
>
> 2.  put cash value onto the card; and
>
> 3.  swipe card to subtract appropriate value for job.
>
>
>
> However, patrons can only add value to their cards with bills.  Most of
> them don't carry money at this point in history, and those that do need to
> break the larger bills that the campus ATM (in another building) provides.
> We therefore have a bill-changer (in our building) along with the value-add
> machine (ditto).  Our information technology department claims that because
> of various state-level accounting requirements, this is the only
> configuration of Pharos they will support.
>
>
>
> This seems like a lot of steps in an era where students are unlikely to
> have cash anyhow.  During construction this summer, we were successful in
> getting the campus ATM relocated near the college's bookstore, a more
> logical placement, but no matter where all the machines may be, it's really
> exasperating.
>
>
>
> Ironically, our administration has turned off our book sale and cash
> register functions so as to restrict the number of departments handling
> money for any reason, starting with the biggest “offender”.  They are
> totally content with the networked printing set-up, however.
>
>
>
> If this one is too easy, I have another question about how to clean
> windows without leaving streaks, but one crisis at a time.
>
>
>
>
>
> Thanks for your consideration -
>
>
>
> Chris M
>
>
>
> ************************
>
> *Chris Matz*
>
> Director, Ray W Howard Library
>
> Shoreline Community College
>
> 206.546.4558
>
> cmatz at shoreline.edu
>
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