[LIBRARYDIR] Student Technology Support Desks in your library

[Kram, LAURI]

Our library has a student Computer Lab Assistant on duty during all open
library hours. The students are supervised, and paid, by Academic Computing
Services (ACS) rather than the library. This is because the library and ACS
co-manage the learning commons computer area in the library
http://edcc.libguides.com/content.php?pid=220807&sid=1833009  which is also
the largest computer lab on campus. There are over 120 computers in that
area.

Jessica Wallace oversees ACS, but she is away from campus for a couple of
weeks, you may want to contact Michael Yocum who is managing ACS in
Jessica's absence.

Michael's email address is michael.yocum at email.edcc.edu   and his phone
number is 425-640-1306.
I have copied Michael on my reply to alert him to this. (Thank you Mike!)

In addition, The following service is also housed in the library near the
computer area:

*START* (for Student Technology Advice & Resource Team), is a student led
resource that will assist students with navigation and use of existing
Edmonds CC technologies, such as Canvas, EdMail and Google Apps.   For more
information, visit their website at http://www.edcc.edu/online/start


Lauri Kram
Director, Learning Resources
Edmonds Community College
20000 68th Ave West
Lynnwood, WA  98036-5999
425-640-1522




On Thu, Jun 12, 2014 at 9:41 AM, Jane Blume <JBlume at btc.ctc.edu> wrote:

>  Does your college have a student technology support desk in the library?
> I know Skagit Valley College has one staffed by IT just outside the library
> and Everett Community College has one inside the library.
>
>
>
> The BTC Library has the Student Technology Support Desk. This year we had
> a grant to hire Computer Networking students two hours/day to help library
> staff with technology questions. We are interested in seeing other set-ups
> and talking with the staff who run the desks.
>
>
>
> If you have such a tech support desk and would have someone available to
> talk with us between June 25-June 30th would email me off the list?
>
>
>
> jblume at btc.ctc.edu
>
>
>
> Thank you.
>
>
>
> Jane
>
>
>
> Jane Blume
>
> Director, Library & Media Services
>
> Bellingham Technical College
>
>
>
> _______________________________________________
> LIBRARYDIR mailing list
> LIBRARYDIR at lists.ctc.edu
> http://lists.ctc.edu/mailman/listinfo/librarydir
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/librarydir_lists.ctc.edu/attachments/20140612/d63e0588/attachment.html>