[ctcLinkfinaidsupport] Recording Available - ISIR Suspense Management Best Practices

[Kelly Forsberg]

Good afternoon,

Thank you to all who participated in the Thursday Fin Aid Work Session on ISIR Suspense Management Best Practices, and a GREAT BIG shout out to Alex Bailey's team at SFCC:  Maddie Leutwyler (the amazing and knowledgeable presenter!), Rena Tinnell and Ashley Clark-THANK YOU for sharing your processes with the greater FA community!

The session recording and the slide decks have been posted to the ctcLink Pillar Work Session Information Canvas Course.  You can find the recording in the <https://sbctc.instructure.com/courses/2056628/pages/top-10-loan-rejects-and-troubleshooting-held-on-10-slash-21-slash-2022>  Financial Aid Work Sessions 2023 module in the ISIR Suspense Management Best Practices<https://sbctc.instructure.com/courses/2056628/pages/isir-suspense-management-best-practices-held-on-2-slash-23-slash-2023> page.

If you have not registered for ctcLink Pillar Work Session Information Canvas course, you will receive an 'access denied' message when selecting the above link. You may register for the course(s) at the ctcLink Training Registration page<https://www.sbctc.edu/colleges-staff/it-support/ctclink/ctclink-training-registration.aspx>.

Additionally, we have a Follow Up Q & A doc with some parking lot questions we are still preparing.  When it is ready, I will post this Q & A doc to the work session page linked above.

Thank you,

[Compass]Kelly Forsberg
ctcLink Functional Trainer | Financial Aid
Washington State Board for Community and Technical Colleges
o: 360-704-1066


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