[ctcLinkfinaidsupport] ISIR Page Security Update Notification

Brian Carroll bcarroll at sbctc.edu
Wed Jun 16 13:18:40 PDT 2021


Good afternoon,

We've received reports that no records are being found when searching:

Financial Aid > File Management > ISIR Import > 2021-2022 Suspense Management

We've confirmed those reports and found that the issue is related to the security update and a Bug that was introduced in the Aid Year updates for 2021/2022 in prior Image installs 18/19.  This bug is resolved in Image 20/21 which is slated to be installed this upcoming weekend.

We did not find this issue during testing due to our testing occurring in environments in which Image 20/21 were already installed.

Due to the timing of the Image 20/21 installation this weekend, no fix can be provided in the interim.  The 2021-2022 Suspense Management search will resume returning results as expected after the Image 20/21 install.  This should work as expected come Monday, June 21.

Sorry for any inconvenience this may cause.

Please let us know if you have any questions.

[Compass]Brian Carroll
Functional Analyst, Campus Solutions (Financial Aid)
Information Technology Division
Washington State Board for Community and Technical Colleges
bcarroll at sbctc.edu<mailto:bcarroll at sbctc.edu> * o: 360-704-1841
sbctc.edu<https://www.sbctc.edu/> * Twitter: @SBCTCWashington<https://twitter.com/SBCTCWashington> * Facebook: @WASBCTC<https://www.facebook.com/wasbctc/>

From: Brian Carroll
Sent: Wednesday, June 16, 2021 10:07 AM
To: ctclinkfinaidsupport at lists.ctc.edu
Subject: ISIR Page Security Update Notification
Importance: High

Good morning all,

Last night a Security View update was applied to ctcLink production environment to enforce institution level security on ISIR Pages.  This change means that users will only be able to view data that applies to their colleges on the pages listed in the attached power point.  You may need to clear your web browsers cache prior to accessing these pages, to see the updates.

Please review the attached power point slides on the change and feel free to reach out if you have any questions.

[Compass]Brian Carroll
Functional Analyst, Campus Solutions (Financial Aid)
Information Technology Division
Washington State Board for Community and Technical Colleges
bcarroll at sbctc.edu<mailto:bcarroll at sbctc.edu> * o: 360-704-1841
sbctc.edu<https://www.sbctc.edu/> * Twitter: @SBCTCWashington<https://twitter.com/SBCTCWashington> * Facebook: @WASBCTC<https://www.facebook.com/wasbctc/>

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