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<p class="MsoNormal">Good afternoon,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We’ve received reports that no records are being found when searching:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Financial Aid > File Management > ISIR Import > 2021-2022 Suspense Management<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We’ve confirmed those reports and found that the issue is related to the security update and a Bug that was introduced in the Aid Year updates for 2021/2022 in prior Image installs 18/19. This bug is resolved in Image 20/21 which is slated
to be installed this upcoming weekend.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We did not find this issue during testing due to our testing occurring in environments in which Image 20/21 were already installed.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Due to the timing of the Image 20/21 installation this weekend, no fix can be provided in the interim. The 2021-2022 Suspense Management search will resume returning results as expected after the Image 20/21 install. This should work
as expected come Monday, June 21.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sorry for any inconvenience this may cause.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please let us know if you have any questions.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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</v:shape><![endif]--><![if !vml]><img width="60" height="112" style="width:.625in;height:1.1666in" src="cid:image002.jpg@01D762BA.90AFFA10" align="left" hspace="12" alt="Compass" v:shapes="_x0000_s1027"><![endif]><b><span style="font-size:14.0pt;font-family:"Arial Narrow",sans-serif;color:#003764">Brian
Carroll<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">Functional Analyst, Campus Solutions (Financial Aid)<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">Information Technology Division<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D"><a href="mailto:bcarroll@sbctc.edu">bcarroll@sbctc.edu</a>
</span><span style="font-size:9.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">• o: 360-704-1841</span><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow",sans-serif;color:#1F497D"><a href="https://www.sbctc.edu/"><span style="font-size:10.0pt">sbctc.edu</span></a></span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#003561">
</span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">• Twitter:</span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#003764">
</span><span style="font-family:"Arial Narrow",sans-serif;color:#1F497D"><a href="https://twitter.com/SBCTCWashington"><span style="font-size:10.0pt">@SBCTCWashington</span></a></span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#003764">
</span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">• Facebook:
</span><span style="font-family:"Arial Narrow",sans-serif;color:#1F497D"><a href="https://www.facebook.com/wasbctc/"><span style="font-size:10.0pt">@WASBCTC</span></a></span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Brian Carroll <br>
<b>Sent:</b> Wednesday, June 16, 2021 10:07 AM<br>
<b>To:</b> ctclinkfinaidsupport@lists.ctc.edu<br>
<b>Subject:</b> ISIR Page Security Update Notification <br>
<b>Importance:</b> High<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good morning all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Last night a Security View update was applied to ctcLink production environment to enforce institution level security on ISIR Pages. This change means that users will only be able to view data that applies to their colleges on the pages
listed in the attached power point. You may need to clear your web browsers cache prior to accessing these pages, to see the updates.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please review the attached power point slides on the change and feel free to reach out if you have any questions.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><!--[if gte vml 1]><v:shape id="Picture_x0020_1" o:spid="_x0000_s1026" type="#_x0000_t75" alt="Compass" style='position:absolute;margin-left:0;margin-top:0;width:45pt;height:84.3pt;z-index:251659264;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page'>
<v:imagedata src="cid:image001.jpg@01D762B9.D8727310" o:title="Compass" />
<w:wrap type="square"/>
</v:shape><![endif]--><![if !vml]><img width="60" height="112" style="width:.625in;height:1.1666in" src="cid:image004.jpg@01D762BA.90AFFA10" align="left" hspace="12" alt="Compass" v:shapes="Picture_x0020_1"><![endif]><b><span style="font-size:14.0pt;font-family:"Arial Narrow",sans-serif;color:#003764">Brian
Carroll<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">Functional Analyst, Campus Solutions (Financial Aid)<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">Information Technology Division<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><a href="mailto:bcarroll@sbctc.edu"><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif">bcarroll@sbctc.edu</span></a><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">
</span><span style="font-size:9.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">• o: 360-704-1841</span><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://www.sbctc.edu/"><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif">sbctc.edu</span></a><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#003561">
</span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">• Twitter:</span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#003764">
</span><a href="https://twitter.com/SBCTCWashington"><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif">@SBCTCWashington</span></a><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#003764">
</span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">• Facebook:
</span><a href="https://www.facebook.com/wasbctc/"><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif">@WASBCTC</span></a><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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