[ctcLinkfinaidsupport] Financial Aid How-To: Sending a communication to a single student

Marjorie Facio mfacio at sbctc.edu
Fri Dec 11 17:08:20 PST 2020


Hello ctcLink FA Users:

Below please find some helpful information to send a letter out to a student, one at a time, as necessary.

Steps to Assign A Single Communication:

  1.  Add it to an individual student Communication Management page.
http://ctclinkreferencecenter.ctclink.us/m/79552/l/1032345-9-2-communications-adding-a-communication


  1.  After adding the individual communication, send it out using the Communication Generation process. There is an option to send to one individual student.
http://ctclinkreferencecenter.ctclink.us/m/79545/l/1016263-9-2-communications-running-the-communication-generation-process

After running the Comm Gen process, you can return to the indidual student's communication management page to view the outcome of the communication and to view the communication that went out.

Lastly, here's how to set up communication Speed Keys for your staff:
http://ctclinkreferencecenter.ctclink.us/m/79552/l/941799-9-2-communication-speed-keys-set-up


Have a great weekend!

FA SUPPORT
[Compass]Marjorie Facio
Functional Analyst, Campus Solutions (Financial Aid)
Washington State Board for Community and Technical Colleges
1300 Quince Street SE
Olympia, WA 98504-2495
mfacio at sbctc.edu<mailto:mfacio at sbctc.edu> * o: 360-704-1836
sbctc.edu<https://www.sbctc.edu/> * Twitter: @SBCTCWashington<https://twitter.com/SBCTCWashington> * Facebook: @WASBCTC<https://www.facebook.com/wasbctc/>

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