[ctcLink-Mobile] Issues making payments on mobile devices

[Wrye, Tim]

Hey Megan—

Hadn’t heard any reports, but I just tried to replicate that (and so did someone else here) and we got the same thing.  Looks like the link is going to Account Balance, not Make a Payment, and it gets there if you do it on desktop, but not on actual mobile.  Tried on Safari and Chrome on iOS, same issue.  We’re putting in a ticket.  (We may steal your video because we get the same thing.). Thanks for the heads up!

Tim

From: ctcLink-Mobile <ctclink-mobile-bounces at lists.ctc.edu> on behalf of Court, Megan J via ctcLink-Mobile <ctclink-mobile at lists.ctc.edu>
Date: Monday, November 8, 2021 at 4:51 PM
To: 'ctclink-mobile at lists.ctc.edu' <ctclink-mobile at lists.ctc.edu>
Subject: [ctcLink-Mobile] Issues making payments on mobile devices
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Greetings ctcLink folks!

Has anyone heard about students not being able to make a payment in HCX using a mobile device?  I'm having issues using a fake student in Chrome, Safari, and through the mobile app on my iPhone.  I submitted a ticket about it but am not sure if this is happening for real students.

Here's an example from Chrome.<https://scedu-my.sharepoint.com/:v:/g/personal/megan_court_seattlecolleges_edu/EdTiha2qvE5OrHcytl5ARiEBIiHvDfM1BoSm7uriaTxv_w?e=1sJiat>


Thank you!

 Megan



Megan Court (she/her/hers)

Student Success Technology Specialist

1500 Harvard Avenue | Seattle,  WA  98122

Office (206) 934-4394

Seattle Colleges District Office<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.seattlecolleges.edu%2F&data=02%7C01%7C%7Cf85841d2b72344c4081108d716d51534%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637002976741331438&sdata=wqcoTJVjyr2TzAtEHl1Sb%2Fjm1hmctHSA11oLE3qTyFM%3D&reserved=0>


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