[CATO] How to submit a ctcLink (Accessibility) Ticket

Monica Olsson molsson at sbctc.edu
Mon Jun 27 15:52:56 PDT 2022


Hi everyone,


Recently I worked with the App Services team at SBCTC to create a How to Submit a Ticket Guide for ctcLink. This Guide explains what information to include in a ticket reporting accessibility issues, and provides alternate email addresses for authorized ticket submitters that may encounter issues with the Solar Winds platform.


Learn more by reading the How to Get ctcLink Support web page<https://www.sbctc.edu/colleges-staff/it-support/erp-support/submit-ticket.aspx> and review the section heading titled, Submit a ctcLink Service Ticket.


Thanks!

Monica



[Title: SBCTC logo - Description: Compass]

Monica M. Olsson (she/her/hers)

Policy Associate – Accessible IT Coordinator

Washington State Board for Community and Technical Colleges

molsson at sbctc.edu<mailto:molsson at sbctc.edu> • o: 360-704-3922 • c: 206-914-7187

sbctc.edu<https://www.sbctc.edu/> • Twitter: @SBCTCWashington<https://twitter.com/SBCTCWashington> • Facebook: @WASBCTC<https://www.facebook.com/wasbctc/>

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