[Cato] Assumptions and the need for a resource!

Mark Jenkins mjenkins at sbctc.edu
Fri Jan 19 09:41:30 PST 2018

Yeah, he's just dropped down a level in his assumptions and I'm guessing that the "for instance" isn't exactly aligned (functionally) with what he seems to be asking for. Finally, because he didn't really describe the specific instance it's hard to get a grip on what was present and absent in his response or the nature of his insight. I guess I'd ask him to clarify and try to lead him down the path to plurality. You don't reframe the service, reframe the problem and ask him what he thinks a solution might look like.

I think you can reframe the problem in a way that supports his initial 'ah-ha' moment while still making the point that needs to be made. I'd put it back on him to think about it while extending that moment, maybe something like -- what you describe might be right if you had a people talking to other people with precisely the same disability and the same issue, but what you propose doesn't really address the fact that disabilities are plural and that there's no one size fits all solution or a single shared experience. If you think about it that way, what do you think that resource would need to look like?

What would his "help desk" look like if it were "universally designed"?  Maybe he'd respond with more specifics.

Mark Jenkins, Director
eLearning |Open Education
Coordinator, Accessible Technology Initiatives
Washington State Board for Community & Technical Colleges

mjenkins at sbctc.edu

From: Cato <cato-bounces at lists.ctc.edu> on behalf of Jess Thompson <jess.thompson at sbctc.edu>
Sent: Thursday, January 18, 2018 3:59 PM
To: cato at lists.ctc.edu
Subject: [Cato] Fwd: Assumptions and the need for a resource!

I’m tying to find the best way to respond... my immediate thought was “a disabled person cannot speak for all people with disabilities just as a woman should not be asked to speak for all women — nor should they carry the responsibility of educating/correcting/validating you.” But, maybe it’s just been a long week...

I can reframe this around technical help desk type services, but it seems Kelley’s insinuating this is a different type of issue.



Jess Thompson
Program Administrator, Accessible Technology Initiatives
Washington State Board for Community & Technical Colleges
Washington State Board for Community & Technical Colleges | SBCTC<http://www.sbctc.edu/>
Washington State Board for Community and Technical Colleges. Find college listings, resources for paying for college, legislation information and more.

Begin forwarded message:

From: "Meeusen, Kelley" <Kelley.Meeusen at cptc.edu<mailto:Kelley.Meeusen at cptc.edu>>
Date: January 18, 2018 at 3:43:49 PM PST
To: "'Jess.thompson at sbctc.edu<mailto:Jess.thompson at sbctc.edu>'" <Jess.thompson at sbctc.edu<mailto:Jess.thompson at sbctc.edu>>
Subject: Assumptions and the need for a resource!

Hi Jess:

In an accessibility discussion today, I made an assumption. Later I reflected on that assumption and it occurred to me that my assumption could be inaccurate – yes, I just admitted that I could be wrong! That might be an indicator of the end of days, OMG!

Anyways, that wake-up moment made me think that it would be very nice if there were a resource – hotline, list-serve, blog, chat room whatever where we could ask questions, and a trained disabled person and/or accessibility expert (I would actually prefer a disabled person) would respond to our questions I know that many accessibility experts actually bring disabled folks in to test things, so I suspect a hotline could have some real value. For example, the UW DoIt Center has a blind person on staff to act as an internal tester and consultant.

I know the standards, guidelines and recommendations. I assume they reflect the needs of disabled persons, but do they always reflect the preferences of a disable person?

Do you know if there is such a resource out there?



“Perhaps not all courses can be taught online, but all courses can benefit from an online presence!”

Kelley L. Meeusen, eLearning Coordinator
eLearning Department
Building 15, Room 108 • 4500 Steilacoom Blvd. SW • Lakewood WA 98499 • T: 253-589-5730<tel:253.000.0000> • kelley.meeusen at cptc.edu<mailto:kelley.meeusen at cptc.edu> • cptc.edu<http://cptc.edu> • twitter.com/CloverParkTech<http://twitter.com/CloverParkTech> • facebook.com/CloverParkTech<http://facebook.com/CloverParkTech>
Excellence. Experience. Employment. Redefine education at Clover Park Technical College.


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