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<p style="margin-top:0;margin-bottom:0">Yeah, he's just dropped down a level in his assumptions and I'm guessing that the "for instance" isn't exactly aligned (functionally) with what he seems to be asking for. Finally, because he didn't really describe the
specific instance it's hard to get a grip on what was present and absent in his response or the nature of his insight. I guess I'd ask him to clarify and try to lead him down the path to plurality. You don't reframe the service, reframe the problem and ask
him what <i>he </i>thinks a solution might look like.</p>
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<p style="margin-top:0;margin-bottom:0">I think you can reframe the problem in a way that supports his initial 'ah-ha' moment while still making the point that needs to be made. I'd put it back on him to think about it while extending that moment, maybe something
like -- what you describe might be right if you had a people talking to other people with precisely the same disability and the same issue, but what you propose doesn't really address the fact that disabilities are plural and that there's no one size fits
all solution or a single shared experience. If you think about it that way, what do you think that resource would need to look like?</p>
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<p style="margin-top:0;margin-bottom:0">What would his "help desk" look like if it were "universally designed"? Maybe he'd respond with more specifics.</p>
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<font size="3"><b>Mark Jenkins</b></font><font size="3">, Director<br>
<font color="993300"><span style="color:rgb(208,92,18)">eLearning</span></font><span style="color:rgb(208,92,18)">
</span>|<font color="808000">Open Education</font></font></div>
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<font size="3"><font color="808000"></font><font color="#808000">Coordinator, <span style="color:rgb(208,92,18)">
Accessible Technology Initiatives</span><br>
</font>Washington State Board for Community & Technical Colleges</font><br>
<br>
mjenkins@sbctc.edu<br>
360.704-4363<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Cato <cato-bounces@lists.ctc.edu> on behalf of Jess Thompson <jess.thompson@sbctc.edu><br>
<b>Sent:</b> Thursday, January 18, 2018 3:59 PM<br>
<b>To:</b> cato@lists.ctc.edu<br>
<b>Subject:</b> [Cato] Fwd: Assumptions and the need for a resource!</font>
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<div dir="auto">I’m tying to find the best way to respond... my immediate thought was “a disabled person cannot speak for all people with disabilities just as a woman should not be asked to speak for all women — nor should they carry the responsibility of educating/correcting/validating
you.” But, maybe it’s just been a long week...
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<div>I can reframe this around technical help desk type services, but it seems Kelley’s insinuating this is a different type of issue. </div>
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<div>Thoughts?</div>
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<div>Jess <br>
<br>
<div id="x_AppleMailSignature">Jess Thompson
<div>Program Administrator, Accessible Technology Initiatives </div>
<div>Washington State Board for Community & Technical Colleges</div>
<div><a href="http://www.sbctc.edu" id="LPlnk877221" previewremoved="true">www.sbctc.edu</a></div>
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Begin forwarded message:<br>
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<div><b>From:</b> "Meeusen, Kelley" <<a href="mailto:Kelley.Meeusen@cptc.edu">Kelley.Meeusen@cptc.edu</a>><br>
<b>Date:</b> January 18, 2018 at 3:43:49 PM PST<br>
<b>To:</b> "'<a href="mailto:Jess.thompson@sbctc.edu">Jess.thompson@sbctc.edu</a>'" <<a href="mailto:Jess.thompson@sbctc.edu">Jess.thompson@sbctc.edu</a>><br>
<b>Subject:</b> <b>Assumptions and the need for a resource!</b><br>
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<p class="x_MsoNormal"><span style="font-size:14.0pt; font-family:"Arial",sans-serif">Hi Jess:</span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt; font-family:"Arial",sans-serif"> </span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt; font-family:"Arial",sans-serif">In an accessibility discussion today, I made an assumption. Later I reflected on that assumption and it occurred to me that my assumption could be inaccurate – yes, I just
admitted that I could be wrong! That might be an indicator of the end of days, OMG!</span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt; font-family:"Arial",sans-serif"> </span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt; font-family:"Arial",sans-serif">Anyways, that wake-up moment made me think that it would be very nice if there were a resource – hotline, list-serve, blog, chat room whatever where we could ask questions,
and a trained disabled person and/or accessibility expert (I would actually prefer a disabled person) would respond to our questions I know that many accessibility experts actually bring disabled folks in to test things, so I suspect a hotline could have some
real value. For example, the UW DoIt Center has a blind person on staff to act as an internal tester and consultant.</span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt; font-family:"Arial",sans-serif"> </span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt; font-family:"Arial",sans-serif">I know the standards, guidelines and recommendations. I assume they reflect the needs of disabled persons, but do they always reflect the preferences of a disable person?
</span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt; font-family:"Arial",sans-serif"> </span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt; font-family:"Arial",sans-serif">Do you know if there is such a resource out there?</span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt; font-family:"Arial",sans-serif"> </span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt; font-family:"Arial",sans-serif">Thanks,</span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt; font-family:"Arial",sans-serif"> </span></p>
<p class="x_MsoNormal"><b><span style="font-size:22.0pt; font-family:"Freestyle Script"; color:#002060">Kelley
</span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:22.0pt; font-family:"Freestyle Script"; color:#002060"> </span></b></p>
<p class="x_MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt; color:#444444">“Perhaps not all courses can be taught online, but all courses can benefit from an online presence!”</span></b><b><span style="font-size:12.0pt"></span></b></p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Kelley L. Meeusen, eLearning Coordinator<br>
<image001.png><br>
eLearning Department<br>
Building 15, Room 108 • 4500 Steilacoom Blvd. SW • Lakewood WA 98499 • T: <a href="tel:253.000.0000">
<span style="color:blue">253-589-5730</span></a> • <a href="mailto:kelley.meeusen@cptc.edu">
<span style="color:blue">kelley.meeusen@cptc.edu</span></a> • <a href="http://cptc.edu">
cptc.edu</a> • <a href="http://twitter.com/CloverParkTech">twitter.com/CloverParkTech</a> •
<a href="http://facebook.com/CloverParkTech">facebook.com/CloverParkTech</a><br>
Excellence. Experience. Employment. Redefine education at Clover Park Technical College.</p>
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