[Wactclc-alma] Films on Demand linking - help!

[Abby Koehler]

We are having that problem, also! For the second time - we had a holdover CDI collection that was just giving a login page instead of behaving properly like the 'real and good' records were. Since last February, at least.

I put in a ticket (case 06725854) - they said last time that "Checking the question today, I believe that the issue was resolved after republishing in full to CDI. When I search today for cdi_infobase_filmsondemand_203121, it doesn't show as having full-text, in your Primo."

But then the problem showed up again this week, so I did another case (06675036 ) and here's what they said today: "The third result on the Primo page is for cdi_infobase_filmsondemand_138011. An analysis of the CDI Rights can be seen here: https://www.screencast.com/t/bJPKeiQ5pE.
It shows that the CDI results are seen thanks to "Films On Demand Master Academic Video Package". This is Electronic Collection ID 6159403680002827. If you do not wish results from CDI to show up, you can edit this Electronic Collection, and in the CDI tab, decide as follows:

1) If you find that results show up for portfolios that you do not own, select: "We subscribe to only some titles in this collection".

2) If you simply do not wish to see CDI results because the portfolios are good enough, select: " Do not show as Full Text available in CDI even if active in Alma".

So I tried to do #2, but the records are still showing. My thought is because that's the collection's CDI that's bad and not the portfolio itself. The rep said it could take up to 3 days, although I don't know if she did a republish again today.

abby koehler
she/her/hers
Faculty Systems Librarian
Whatcom Community College
Book a meeting with me<https://outlook.office365.com/owa/calendar/abby1@whatcomccedu.onmicrosoft.com/bookings/>

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Herman, Amy
Sent: Wednesday, April 19, 2023 2:44 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Films on Demand linking - help!


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I have the "Films on Demand Master Academic Video Package" collection (Collection ID 6130556150002816) activated in Alma, with 40,002 portfolios.

We have some FOD videos that link properly from the Primo record such as: https://sbctc-olympic.primo.exlibrisgroup.com/permalink/01STATEWA_OLYMPIC/bhnnv2/alma991301454202816
And some FOD videos that do not link properly from the Primo record such as: https://sbctc-olympic.primo.exlibrisgroup.com/permalink/01STATEWA_OLYMPIC/1tve8k5/cdi_infobase_filmsondemand_57685

I can see from the URLs that there is a difference that is probably causing the issue but I don't understand CDI well enough to figure it out.  Why don't the videos all have the same URL configuration if they are set up identically in the same collection, and both videos work properly when testing the portfolios links using the "Test Access" function in each portfolio in Alma?

Both of the portfolios are configured identically in their "General" and "Linking" tabs:

[cid:image002.png at 01D972CD.C5028880]

[cid:image003.png at 01D972CD.C5028880]


Thanks for any insight you can provide!



Amy Herman, Library Faculty
Olympic College
Bremerton, WA
aherman at olympic.edu<mailto:aherman at olympic.edu>

Visit the OC Libraries website<https://libguides.olympic.edu/index> to connect to services and resources!
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