[Wactclc-alma] [EXTERNAL] - Issue with the primo search box in Chrome

[Julie Sheppard]

Thank you so much Amy, for this information!! I really appreciate your help
with this problem. Will let you know if it works.

All the best,

Julie

On Thu, Jul 14, 2022 at 11:31 AM Herman, Amy <aherman at olympic.edu> wrote:

> Hi Julie,
>
>
>
> I am not having that issue at Olympic but I can replicate your issue on
> your website however.
>
>
>
> I was looking at your widget code as best I can see it using “Inspect
> element” in Chrome, and I see something in our code that you don’t have.
> When I change your code temporarily in the browser, your search box works!
>
>
>
> Here are our two widget codes, below. Olympic on top and Edmonds on
> bottom. Yours is similar, although the elements are in different order, but
> where you have *target=”_blank”* we have *target=”_self”*
>
>
>
> <form id="simple" name="searchForm" method="get" target="_self" action="
> https://sbctc-olympic.primo.exlibrisgroup.com/discovery/"
> enctype="application/x-www-form-urlencoded; charset=utf-8"
> onsubmit="searchPrimo()">
>
>
>
> <form id="simple" action="
> https://sbctc-edcc.primo.exlibrisgroup.com/discovery/search?"
> enctype="application/x-www-form-urlencoded; charset=utf-8" method="get"
> name="searchForm" target="_blank" rel="noopener" onsubmit="searchPrimo()"
> style="padding-bottom: 2em;">
>
>
>
> Try editing your widget code to change that one word (from “blank” to
> “self”) to see if that does the trick.
>
>
>
> If that works I can explain in more detail why it worked… 😊
>
>
>
> Amy Herman
>
> Library Faculty | Olympic College
>
> 1600 Chester Avenue | Bremerton, WA 98337
>
> aherman at olympic.edu | 360-475-7256
>
>
>
>
>
>
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Julie
> Sheppard
> *Sent:* Thursday, July 14, 2022 10:24 AM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* [EXTERNAL] - [Wactclc-alma] Issue with the primo search box in
> Chrome
>
>
>
> CAUTION: This email came from a non-OC system or external source. Beware
> of phishing and social engineering!
>
>
>
> Hi All,
>
>
>
> We are experiencing a strange issue with our OneSearch box on our library
> website not working unless we click on the search button. If we hit the
> enter key it comes up with an error message and times out. This issue also
> is only seen when using a Chrome browser. The enter button works fine when
> in the actual Primo search page too. Has anyone else experienced this same
> issue and might know how to fix it?
>
>
>
> Thanks,
>
>
>
> Julie
>
>
>
>
>
> *Julie Sheppard Circulation Manager, Edmonds College Library 20000 68th
> Ave. W., Lynnwood WA 98036 | edmonds.edu
> <https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fedmonds.edu%2F&data=05%7C01%7Caherman%40olympic.edu%7C6c836409ccb34e30679c08da65bdad78%7C5089378aab1544c0b1bad4f21ccc3085%7C1%7C0%7C637934162602251168%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=81F5fXs29ZpBmh9CihMatrqQp07bQ9FA4NuibP5KoiA%3D&reserved=0>*
>
> *julie.sheppard at edmonds.edu <julie.sheppard at edmonds.edu> | (425) 640-1447*
>
> [image: college logo]
>


-- 



*Julie Sheppard, MLIS Circulation Manager, Edmonds College Library 20000
68th Ave. W., Lynnwood WA 98036 | edmonds.edu <http://edmonds.edu/>*

*julie.sheppard at edmonds.edu <julie.sheppard at edmonds.edu> | (425) 640-1447*

[image: college logo]
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