[Wactclc-alma] user locked out of Alma

[Devereux, Saint-Jean]

Hi All-

We've got a staff user who has been locked out of his external Alma account since Friday. He can log in to his other college stuff just fine.
Currently he's using his internal Alma account. I suggested he try changing his password and clearing his browser history, but I don't really know what to do. Suggestions?


thanks!
sj


Saint-Jean Devereux
Library Technical Services

Shoreline Community College
library.shoreline.edu  |  206.546.6962
Pronouns: he, him / they, them

I work remotely Tuesdays and Wednesdays. The best way to reach me is via email.

I welcome VSRE emails. More at http://vsre.info<http://vsre.info/>


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