[Wactclc-alma] Anyone available for a quick collaboration on Alma calendar management and bulk due date updates?

[Daniel Moore]

Hey all,

Thankfully the problem ended up being the likely culprit, which was our
user load. Alma gives two possible reasons for why bulk due date changes
fail, and while I was waiting on our IT team to investigate one, that's
when I started fooling around with the calendars to see if that was it.
Wade was able to confirm (thanks Wade!) that the issue was with our source
patron user load file.

All good here now! Thanks all.

-Dan

On Mon, Jan 3, 2022 at 9:51 AM Xinhang Hu <xhu at bellevuecollege.edu> wrote:

> Hi Dan,
>
> This sounds silly, but is your new due date 2021 or 2022?  I had a similar
> error message because I entered my old due date as 12/16/22 which is in the
> future.
>
> *Xinhang Hu*
> Circulation Manager
> Bellevue College Library
> 3000 Landerholm Circle SE
> Bellevue, WA 98007
> https://www.bellevuecollege.edu/lmc/
>
>
> ------------------------------
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of
> Daniel Moore <daniel.moore at edmonds.edu>
> *Sent:* Monday, January 3, 2022 9:44 AM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* [Wactclc-alma] Anyone available for a quick collaboration on
> Alma calendar management and bulk due date updates?
>
>
> CAUTION: This email originated from outside Bellevue College. Do not
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>
> Hey all,
>
> We have a few hundred loans we want to update using the bulk update tool.
> We got it to work once, but, when we changed our hours to account for an
> earlier closing time for the next quarter, the job now fails with the
> following error: "Failed to change due date since calculated new due date
> is in the past. (This may be due to patron expiration or closed library
> adjustment.)"
>
> Is anyone available this morning for a quick call to discuss this?
>
> All the best and Happy New Year,
> Dan
>
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