[Wactclc-alma] [EXTERNAL]Re: Films on Demand Issue

Fri Dec 2 14:56:30 PST 2022

Ryan, I took a look at the Service Editor and I think there might be an issue between the Portfolio level linking and the Collection Linking.
Kirstie can you review these screen shots I grabbed?

Carleigh E. Hill

WACTCLC Services Manager

Book a meeting with me<https://calendly.com/librarianchill/30min>

509-795-0140 (text & voice)

________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of Kyle Sutton <kyle.sutton at centralia.edu>
Sent: Friday, December 2, 2022 12:42 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL]Re: Films on Demand Issue

Hi, Kirsti,

I am new in this position, so I haven’t added Film on Demand records to Alma yet.

As I understand it though, generally the process is: we download all MARC records from Infobase, delete all Films on Demand portfolios in Alma, and upload the new complete set.

I haven’t done this yet, but that’s the process that has been described to me.

Thank you,

Kyle

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Thomas, Kirsti
Sent: Friday, December 2, 2022 12:13 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [EXTERNAL]Re: [Wactclc-alma] Films on Demand Issue

Caution: This email originated from outside of Centralia College. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Kyle,

The link from "Films On Demand" under the "Full text availability" part of the display is coming from the portfolio record.

The link from "Part of the Films on Demand collection" under the "Links" part of the display is coming from a MARC field in the bib record.

What this suggests to me is that there's a problem with how you're importing your Films On Demand records.

Can you provide some details about how you get Films On Demand bib records and portfolio records into Alma?

It will be ok!

Kirsti S. Thomas

Library Technical Services Manager & Systems Librarian

Seattle Colleges

kirsti.s.thomas at seattlecolleges.edu<mailto:kirsti.s.thomas at seattlecolleges.edu>

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Kyle Sutton
Sent: Friday, December 2, 2022 11:53
To: wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Films on Demand Issue

Good afternoon, All,

We have been having issues with Films on Demand authentication from Onesearch.

>From Onesearch, if one clicks the “Films on Demand” link under “Full text availability” as seen below circled in red, one receives the error screen pictured in the second screen shot. However, if one clicks “Part of the Films on Demand collection” link as seen below circled in green, Films on Demand authenticates seamlessly.

I spoke with Infobase tech support yesterday, and they said the error may have something to do with the “WID” value not being configured correctly in Alma, but they didn’t know where that would be done in Alma.

If you look at the URL in the second screen shot below, the “wID=0” on the error screen. However, when Films on Demand authenticates normally, the WID equals our six digit identifier, as I am sure it’s supposed to.

I would be grateful for any suggestions that you might have.

.[cid:image001.png at 01D9064A.F4EAB7B0]

[cid:image002.png at 01D9064A.F4EAB7B0]

Thank you,

Kyle Sutton

Instruction & Systems Librarian

Kirk Library, Centralia College

(360) 623-8121

CAUTION: This email originated outside of the Seattle Colleges’ email system. Do not click links or open attachments unless you recognize the sender and know the content is safe. Questions? Contact IT Services at x6333 (Central), x3630 (North), x5844 (South) or email ITHelp at seattlecolleges.edu<mailto:ITHelp at seattlecolleges.edu>.

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