[Wactclc-alma] FW: [ALMA-L] *EXT* Re: Gale Academic OneFile
Guidry, Wade
WadeG at bigbend.edu
Thu Jul 22 09:12:47 PDT 2021
See below for an update on the Gale Academic OneFile collection from Ex Libris.
For those of you who had the collection active prior to its accidental removal from the CZ, see in particular the recommendation #2.
Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org<http://www.wactclc.org/>
From: Alma <alma-bounces at exlibrisusers.org> On Behalf Of Dana.Moshkovits--- via Alma
Sent: Thursday, July 22, 2021 9:08 AM
To: Alma at exlibrisusers.org
Cc: Dana.Moshkovits at exlibrisgroup.com
Subject: Re: [ALMA-L] *EXT* Re: Gale Academic OneFile
CAUTION: Originated outside our network. Do not click links or open attachments unless you validate the sender.
Dear Alma Community,
We would like to provide an additional update regarding ' Gale Academic OneFile' incident.
The ' Gale Academic OneFile' collection was mistakenly removed from the Alma Community Zone, and has since been restored there. We performed a thorough analysis of the effect of this deletion, covering elements such as Alma Full Text activation, Number of portfolios , CDI search activation and more. As a result of this analysis we concluded that the best and most accurate results will be gained by the following plan:
1. Institutions that had the collection only for CDI search (Active for search in CDI) - the setup was already restored. No additional steps are needed.
2. Institutions who had the collection active in Alma - we recommend to reactivate the collection by following the instructions outlined in the CKC article<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fknowledge.exlibrisgroup.com%2FAlma%2FContent_Corner%2FKnowledge_Articles%2FAlma_CZ%253A_Gale_Academic_OneFile_-_July_2021&data=04%7C01%7CYair.Amsterdam%40proquest.com%7Cae4ceb999d764d50a40108d94d15ba55%7Cc598e59c2e194342a52ba055a26296c6%7C0%7C0%7C637625577981555192%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=l%2Bx5JoCrSLKkw4b1iV4VRUibWHbzBxZZuOXZiIkbscY%3D&reserved=0> section #1 OR submit an SFC to Alma support and we will perform the reactivation for you.
3. Institutions who have the collection active but have a mismatch between the number of portfolios in their IZ collection and the Community Zone collection (9731 portfolios as of today) please refer to CKC article<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fknowledge.exlibrisgroup.com%2FAlma%2FContent_Corner%2FKnowledge_Articles%2FAlma_CZ%253A_Gale_Academic_OneFile_-_July_2021&data=04%7C01%7CYair.Amsterdam%40proquest.com%7Cae4ceb999d764d50a40108d94d15ba55%7Cc598e59c2e194342a52ba055a26296c6%7C0%7C0%7C637625577981565185%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=U%2F2%2BlQgEHZMbf9SyKwPUaknoHjvZ5Ig%2BAxYVA3bstZs%3D&reserved=0> section #2 OR submit an SFC to Alma support and we will perform the alignment for you.
As we take this event and its effects very seriously we will perform a root cause analysis (RCA) and share its conclusions with the Alma community. We apologize for the inconvenience and the time it took to resolve all aspects of the incident.
Alma Product Management Team
From: Dana Moshkovits
Sent: Tuesday, July 20, 2021 19:52
To: Alma Users <Alma at exlibrisusers.org<mailto:Alma at exlibrisusers.org>>
Subject: RE: [ALMA-L] *EXT* Re: Gale Academic OneFile
Dear Alma community,
Following our message from last week, we would like to update you that we are continuously working on a restore procedure for the Gale Academic OneFile collection in your IZ. Our Development team is making progress with the testing for the restore procedure. We will update you when this procedure will be ready.
If you wish to provide immediate access the Gale Academic OneFile collection and not wait to the restore process, we have created an article detailing how to manually activate the electronic collection. The article addresses different configurations and situations that may exist among the Alma customers:
https://knowledge.exlibrisgroup.com/Alma/Content_Corner/Knowledge_Articles/Alma_CZ%3A_Gale_Academic_OneFile_-_July_2021
For those customers who already activated the Gale Academic OneFile collection, we recommend that you will refer to item #2 in the above mentioned article.
If you need any assistance or wish to report a problem please report a Salesforce case.
We apologize for the inconvenience that this incident caused, we are taking measures to ensure that incidents such as this will not reoccur.
Alma Product Management Team
From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> On Behalf Of Kathryn.Cuff--- via Alma
Sent: Thursday, July 15, 2021 23:48
To: Alma Users <Alma at exlibrisusers.org<mailto:Alma at exlibrisusers.org>>
Cc: Kathryn Cuff <Kathryn.Cuff at exlibrisgroup.com<mailto:Kathryn.Cuff at exlibrisgroup.com>>
Subject: Re: [ALMA-L] *EXT* Re: Gale Academic OneFile
CAUTION: EXTERNAL Email.
Dear Alma community,
Our apologies for the inconvenience and miscommunication in some of the messaging. We have created an article to track updates on the status of the collection and related fixes: https://knowledge.exlibrisgroup.com/Alma/Content_Corner/Knowledge_Articles/Alma_CZ%3A_Gale_Academic_OneFile_-_July_2021. We will post updates there and to the listserv.
To that end, I can provide updates on the following:
1. The Gale Academic OneFile collection has been restored to the Alma Community Zone.
2. You can begin reactivating content today if you prefer to not wait for the automatic re-activation.
3. Our Development team is in the testing stage for the automatic re-activation procedure, which will re-activate the exact portfolios per affected institution. We will have an update on the testing progress next week (by 22 July).
4. If there are any issues with manual re-activation, we will address those Support cases with high priority.
Kat Cuff
Ex Libris Content Operations
From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> On Behalf Of Eichelberger, Michelle via Alma
Sent: Thursday, July 15, 2021 05:01
To: Alma Users <Alma at exlibrisusers.org<mailto:Alma at exlibrisusers.org>>
Cc: Eichelberger, Michelle <Michelle.Eichelberger at suny.edu<mailto:Michelle.Eichelberger at suny.edu>>
Subject: Re: [ALMA-L] *EXT* Re: Gale Academic OneFile
CAUTION: EXTERNAL Email.
I agree. We have 60 institutions in our consortium, and I don't know exactly how each of them had Academic OneFile activated (for search only? fully active? not active at all?). I was happy to see that Ex Libris could push out a fix that would restore it the way that it had been, and I've been asking the campuses to wait and let it be programmatically reset for us. Should we continue to wait?
Michelle
Michelle Eichelberger
Discovery and E-Resources Program Manager
SUNY Library Services
________________________________
From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> on behalf of Karen Spence via Alma <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Sent: Wednesday, July 14, 2021 9:25 PM
To: Ex Libris user community discussion list for Alma <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Cc: Karen Spence <kmspence at uw.edu<mailto:kmspence at uw.edu>>
Subject: Re: [ALMA-L] *EXT* Re: Gale Academic OneFile
I echo Wade's request.
Besides wondering about what happened to cause this, I'm concerned that some institutions were not told to reactivate the collection, some were told the problem has been fixed and to re-activate the collection, and another institution was told that the problem has not yet been fixed.
I was told in case 00971806 the fix has been applied to the CZ and to re-activate the collection. I've just re-activated it, and the job completed successfully but 600 portfolios were skipped. Of the 9727 portfolios listed in the CZ, 9129 are activated in our IZ. So for us the problem remains.
Karen Spence
Serials and Electronic Resources Librarian | 206.685.3735
Acquisitions & Rapid Cataloging Services
University of Washington Libraries<lib.washington.edu>
Box 352900
[logo]
From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> On Behalf Of Guidry, Wade via Alma
Sent: Wednesday, July 14, 2021 4:41 PM
To: Ex Libris user community discussion list for Alma <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Cc: Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>
Subject: Re: [ALMA-L] *EXT* Re: Gale Academic OneFile
I realize that Alma-L is not an official support forum, but because of the broad impact of the recent inadvertent deletion of Gale Academic OneFile from the CZ, could someone from Ex Libris provide an official update to the list on this issue?
And please include guidance for institutions where Gale Academic OneFile was already active.
My understanding is that institutions with existing activations would not need to do anything when the collection came back online to recover previous functionality.
But looking at the institutions I serve, I do not see the affected IZ collections repopulated with portfolios, even though I now see a Gale Academic Onefile collection in the CZ with approximately 9,700 portfolios.
Thanks very much,
Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org<https://urldefense.com/v3/__http:/www.wactclc.org/__;!!NkSChLMW7qAT!rBcD4FN5A4rbqNPAsHQFbnGf9Z2_sOWDBpSzRqB-F7xL0Ck2KRc9Mg7cyhaZ2J_KNPgcAFSF2A$>
From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> On Behalf Of Rael.Elstein--- via Alma
Sent: Tuesday, June 29, 2021 2:21 AM
To: Alma at exlibrisusers.org<mailto:Alma at exlibrisusers.org>
Cc: Rael.Elstein at exlibrisgroup.com<mailto:Rael.Elstein at exlibrisgroup.com>
Subject: Re: [ALMA-L] *EXT* Re: Gale Academic OneFile
CAUTION: Originated outside our network. Do not click links or open attachments unless you validate the sender.
Hi,
We are still processing the fix on our side, as mentioned it will take a few days to complete (this is a complicated fix).
I apologize if this is causing interim issues, but please let me know you continue to experience this issue in a few days' time. I know this is inconvenient, but we are doing our best to "resurrect" the activations and this takes some time to process and distribute to the institutions.
I've sent this error to our development team to review and investigate in any event.
Best,
Rael
From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> On Behalf Of Stacey van Groll via Alma
Sent: Tuesday, June 29, 2021 09:49
To: Alma Users <Alma at exlibrisusers.org<mailto:Alma at exlibrisusers.org>>
Cc: Stacey van Groll from University of Queensland <S.Vangroll at library.uq.edu.au<mailto:S.Vangroll at library.uq.edu.au>>
Subject: Re: [ALMA-L] *EXT* Re: Gale Academic OneFile
CAUTION: EXTERNAL Email.
Hi,
Our record which was active for search has not resurrected from CZ into IZ, and when I try to activate it from the CZ, I get an error popup of: "Activation for search in CDI failed".
It was fine on Thursday 10.6.2021 in my daily Analytics, and then on Friday 11.6.2021 it had been modified by System to remove the CDI aspects, as confirmed by checks on the CZ task list.
Then it was deleted on 14.6.2021, also recorded by System in Analytics, but I suspect this is a bug I've reported where modifications by staff are reported in Analytics as by System, when cleaning up as per the CZ task list.
Regardless Alma is not letting me reactivate for search for whatever reason.
Cheers,
Stacey van Groll
Discovery and Access Coordinator
Library Technology Service
The University of Queensland
Brisbane Qld 4072 Australia
E s.vangroll at library.uq.edu.au<mailto:s.vangroll at library.uq.edu.au> W library.uq.edu.au<https://urldefense.com/v3/__http:/www.uq.edu.au__;!!NkSChLMW7qAT!sLgDjF5HRKunWz3-NtpeS5_A1vlSYvkThU0VzrfiNtQzW9kaKva9avdLhdeMv6jv4bUtEMU$>
The University of Queensland is embracing the Green Office philosophy. Please consider the environment before printing this email.
This email (including any attached files) is intended solely for the addressee and may contain confidential information of The University of Queensland. If you are not the addressee, you are notified that any transmission, distribution, printing or photocopying of this email is prohibited. If you have received this email in error, please delete and notify me. Unless explicitly stated, the opinions expressed in this email do not represent the official position of The University of Queensland.
From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> On Behalf Of Rael.Elstein--- via Alma
Sent: Tuesday, 29 June 2021 3:55 PM
To: Alma at exlibrisusers.org<mailto:Alma at exlibrisusers.org>
Cc: Rael.Elstein at exlibrisgroup.com<mailto:Rael.Elstein at exlibrisgroup.com>
Subject: Re: [ALMA-L] *EXT* Re: Gale Academic OneFile
Hi all,
I am glad that we are able to restore functionality.
Our goal in this fix was to reinstate as much as possible the previous status of the collection and its portfolios.
Regarding your questions:
* What will happen for libraries who had only activated Gale Academic OneFile for search in CDI? Will we need to re-activate the collection for search, or will something automatically re-populate?
* Based on our testing this will repopulate automatically.
* [For institutions with "auto active"] When those institutions have the collection reactivated, will you also be removing the local collection that was created during the initial deactivation process... Or will we need to clean all of those local collections with no portfolios up?
* Based on the setup we've created the localized collection should be re-linked to the CZ, so there is no cleanup necessary.
* [Question received offline, but might be relevant for others] We had "auto active" functionality selected with CZ portfolios linked to our local bib records. Will the link to local bib records be reinstated or will we have to relink this manually?
* Based on the setup we've created the Bib should relink to the local Bib that was previously connected.
Best,
Rael
From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> On Behalf Of Eichelberger, Michelle via Alma
Sent: Monday, June 28, 2021 16:26
To: Alma Users <Alma at exlibrisusers.org<mailto:Alma at exlibrisusers.org>>
Cc: Eichelberger, Michelle <Michelle.Eichelberger at suny.edu<mailto:Michelle.Eichelberger at suny.edu>>
Subject: Re: [ALMA-L] *EXT* Re: Gale Academic OneFile
CAUTION: EXTERNAL Email.
I agree, thanks Rael for this update and for your plans to reactivate the collection for those who lost it.
Most of our campuses fall under the "Institutions that had the "auto active" functionality selected" umbrella. When those institutions have the collection reactivated, will you also be removing the local collection that was created during the initial deactivation process:
"What happened: the collection was localized and the portfolios had been deleted entirely." Or will we need to clean all of those local collections with no portfolios up?
Michelle
Michelle Eichelberger
Discovery and E-Resources Program Manager
SUNY Library Services
________________________________
From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> on behalf of Elizabeth York via Alma <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Sent: Monday, June 28, 2021 9:19 AM
To: Alma at exlibrisusers.org<mailto:Alma at exlibrisusers.org> <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Cc: Elizabeth York <ey137 at libraries.rutgers.edu<mailto:ey137 at libraries.rutgers.edu>>
Subject: Re: [ALMA-L] *EXT* Re: Gale Academic OneFile
Dear Rael,
Thank you for this update! I really appreciate that Ex Libris is working hard to restore this collection! I was wondering, what will happen for libraries who had only activated Gale Academic OneFile for search in CDI? Will we need to re-activate the collection for search, or will something automatically re-populate?
Sincerely,
Elizabeth
Elizabeth York
Electronic Resources Librarian
Rutgers University Libraries
________________________________
From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> on behalf of Rael.Elstein--- via Alma <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Sent: Monday, June 28, 2021 4:59 AM
To: Alma at exlibrisusers.org<mailto:Alma at exlibrisusers.org> <Alma at exlibrisusers.org<mailto:Alma at exlibrisusers.org>>
Cc: Rael.Elstein at exlibrisgroup.com<mailto:Rael.Elstein at exlibrisgroup.com> <Rael.Elstein at exlibrisgroup.com<mailto:Rael.Elstein at exlibrisgroup.com>>
Subject: Re: [ALMA-L] *EXT* Re: Gale Academic OneFile
Dear colleagues,
As we mentioned previously, this event was an unprecedented case where the collection was removed directly from the Alma CZ, due to human error.
First and foremost we have been working on how to fix the issue and its impact on the community. For more details, see below.
In parallel I must assure you that we are performing an internal audit to understand how this could have happened and to prevent it from being possible again.
We deeply apologize for the inconvenience and disruption this has caused, and hope that our solution to resurrect all activations will assist in restoring functionality.
We are working on releasing this fix TODAY and it will take affect over the coming days for the various institutions.
The fix:
We have "resurrected" the deleted collection and its portfolios, including their original CZ identifiers.
Our work over the past weeks has been to ensure that we can both resurrect the content AND reinstate your activations on your behalf.
* Institutions that had the "auto active" functionality selected:
* What happened: the collection was localized and the portfolios had been deleted entirely.
* Our fix: we will run a process on your behalf to revive the deleted portfolios, while maintaining the previous IDs, including their link to the CZ.
Note that this will activate ALL of the titles in this collection for these institutions (expected functionality for "auto active").
* Institutions without the "auto active" functionality selected:
* What happened: the collection and portfolios have been localized to the IZ.
* Our fix: we will run a process on your behalf to reinstate the link to the CZ for the localized collection and portfolios AND to reactivate them, to ensure that you continue to receive updates from the CZ.
Note that the local portfolio IDs will remain.
Again, we hope that this solution will restore functionality for this collection and apologize for the inconvenience.
Best,
Rael and the team
From: Rael Elstein
Sent: Wednesday, June 16, 2021 10:25
To: Alma Users <Alma at exlibrisusers.org<mailto:Alma at exlibrisusers.org>>
Cc: Gallagher, Matt <mattgall at upenn.edu<mailto:mattgall at upenn.edu>>; EbraryContact-francesrosen <FrancesRosen at ferris.edu<mailto:FrancesRosen at ferris.edu>>
Subject: RE: [ALMA-L] *EXT* Re: Gale Academic OneFile
Hello all,
Thank you for calling our attention to this collection.
We are investigating this with highest priority to understand why the collection is not available in Alma and working to return functionality.
Please accept our apologies as we work through this.
Best,
Rael
From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> On Behalf Of Gallagher, Matt via Alma
Sent: Tuesday, June 15, 2021 23:46
To: Alma Users <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Cc: Gallagher, Matt <mattgall at upenn.edu<mailto:mattgall at upenn.edu>>; EbraryContact-francesrosen <FrancesRosen at ferris.edu<mailto:FrancesRosen at ferris.edu>>
Subject: Re: [ALMA-L] *EXT* Re: Gale Academic OneFile
CAUTION: EXTERNAL Email.
Confirming that we're seeing the same thing here. No announcement was made and we aren't seeing a viable replacement in the CZ at the moment. Reported this as a high priority ticket.
Best,
Matt Gallagher
eResource Acquisitions & Licensing Librarian
University of Pennsylvania Libraries
________________________________
From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> on behalf of Dejah T Rubel via Alma <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Sent: Tuesday, June 15, 2021 2:50 PM
To: Ex Libris user community discussion list for Alma <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Cc: Dejah T Rubel <DejahRubel at ferris.edu<mailto:DejahRubel at ferris.edu>>; Frances K Rosen <FrancesRosen at ferris.edu<mailto:FrancesRosen at ferris.edu>>
Subject: Re: [ALMA-L] *EXT* Re: Gale Academic OneFile
Ok, it looks like I'm totally wrong! (Thanks coworkers.)
We just got an ILL request and everything in Gale Academic OneFile Select is inaccessible. We've double-checked our parser parameters for the service and they're the same as they are for our other Gale collections, which work just fine.
So much for my theory that Ex Libris merely replaced A with B and C. Looks like it might be an entirely separate package from Gale.
If it's not, any advice on what I'm overlooking in the settings would also be appreciated. :)
Dejah
From: Dejah T Rubel
Sent: Tuesday, June 15, 2021 11:47 AM
To: Ex Libris user community discussion list for Alma <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Subject: RE: *EXT* Re: [ALMA-L] Gale Academic OneFile
I almost posted about this last week because we were also surprised. And no, there's nothing tipping you off in either the CKB or the CDI release notes, so thank goodness for the CZ Task List review I do every Wednesday.
>From our analysis, it looks like Ex Libris created two collections to replace the one. (Why we had 45 titles that weren't deleted is another mystery.) So, we've decided to activate Gale Academic OneFile Select and leave the A&I collection alone.
Some librarians expressed concerns about potential content loss, but Gale often gave us false positives in the filtered search. So, it made sense to me that Ex Libris made this change though it would've been nice to see it coming a day ahead in the CKB release notes instead of shocking me awake Wednesday morning.
Dejah Rubel
Metadata and Electronic Resources Management Librarian
Ferris Library for Information, Technology and Education
231-591-3544
*Context *Achiever *Competition *Strategic *Restorative
Introversion - iNtuition - Thinking - Judgement --> INTJ
From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> On Behalf Of Elizabeth York via Alma
Sent: Tuesday, June 15, 2021 11:31 AM
To: alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>
Cc: Elizabeth York <ey137 at libraries.rutgers.edu<mailto:ey137 at libraries.rutgers.edu>>
Subject: *EXT* Re: [ALMA-L] Gale Academic OneFile
Hi Ryan,
I have no insights into why this happened, but we noticed this change and didn't see it in the release notes either. We don't subscribe to Academic OneFile; we had just activated it for search so its CDI indexing appears in "Expand my results"). In order to still get some Academic One File results in our expanded search, I activated Gale Academic OneFile Select for search only. This isn't a real solution, though, as this collection won't be sufficient for libraries that actually subscribe to Academic OneFile, because Academic OneFile Select seems to be a smaller subset of the Academic OneFile collection.
So, no great insights here, but I hope at least it's somewhat reassuring to know another library is seeing the same thing!
Sincerely,
Elizabeth
Elizabeth York
Electronic Resources Librarian
Rutgers University Libraries
________________________________
From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> on behalf of McNally, Ryan via Alma <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Sent: Tuesday, June 15, 2021 11:21 AM
To: alma at exlibrisusers.org<mailto:alma at exlibrisusers.org> <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Cc: McNally, Ryan <r.mcnally at northeastern.edu<mailto:r.mcnally at northeastern.edu>>
Subject: [ALMA-L] Gale Academic OneFile
Hi,
We were surprised to see the Gale Academic OneFile collection deleted from the CZ over the weekend. I couldn't find any mention of this in the CKB Release Notes or any alternative collections in the CZ.
Just curious if anyone had any insight into this change? I've opened a case but no response yet.
Thanks,
Ryan
Ryan McNally
E-Resource Technology Coordinator
Northeastern University
617.373.8216
r.mcnally at northeastern.edu<mailto:r.mcnally at northeastern.edu>
**Notice** This message is from a sender outside of the Ferris Office 365 mail system. Use caution when clicking links or opening attachments. For assistance determining if this email is safe, please contact the ITSC.
________________________________
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20210722/83fa212b/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.gif
Type: image/gif
Size: 1303 bytes
Desc: image001.gif
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20210722/83fa212b/attachment.gif>
More information about the Wactclc-alma
mailing list