[Wactclc-alma] Issues with MD Editor not refreshing

[Guidry, Wade]

First, thanks to Colleeen for following up on her MDE refreshing issue with an SF ticket.

ExL updated the ticket Monday with the following info.

Their response indicates an anticipated fix in the October 2021 release of Alma.

My guess is that Colleen's symptom is grouped with other reported MDE issues, that are being addressed through some set of code changes to MDE that are currently being written and tested.

==============================

Created By: Ex Libris Support (7/13/2021 8:44 AM)
Hello Colleen McGaughey,

We are glad to let you know that this issue has been fixed and is scheduled to be part of the October 2021 release.
The status of this case will now be set to "Pending Release".
It will automatically move to "Resolved" two weeks after the release is implemented on your environment.

Best regards,
Ex Libris Support

For translation of this message to additional languages, see here:
https://knowledge.exlibrisgroup.com/Cross_Product/Support/030_Salesforce/Automated_Process_Comment_Translations/Status_Change_to_Pending_Release
Created By: Ian Lashbrook (7/2/2021 2:16 PM)



Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org<http://www.wactclc.org/>

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of McGaughey, Colleen
Sent: Wednesday, June 23, 2021 10:15 AM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Issues with MD Editor not refreshing

Hi everyone,

Just wondering if anyone else has been having issues with Alma MD Editor not refreshing?

I make changes to a record, save and use 'View Related Data' to view inventory. Sometimes it loads, but most of the times I just get a spinning blue circle. Sometimes the holdings load, and sometimes I just get the spinning blue circle. I use alt+u to update the holdings. When I go back to view inventory so I can click on the option to view items, it does the same thing. I have tried refreshing the page, logging out of Alma, using a different account, and I still experience the same issues.

Is anyone else having this problem? Does anyone know what I can do to resolve this issue?

Thanks,
Colleen
Clover Park Tech
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