[Wactclc-alma] preferred email address

[Lesley Caldwell]

Hi Amy,

I think the answer to this is no, but I would love to hear otherwise.

We've had trouble with ctcLink loading emails correctly into Alma, and ctcLink also seems to allow more personal email addresses over school addresses. In fact, many of our students don't seem to have a Pierce College email even listed in ctcLink.

-Lesley

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Herman, Amy
Sent: Wednesday, October 14, 2020 10:43 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] preferred email address

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Is it possible to send notifications to patrons at BOTH of their email addresses if two are listed?  Or must it only be to their "preferred" email address?

Context:
We have started our curbside pickup program. We've had a lot of requests, but so far no one has actually scheduled a pickup appointment.  When the requested item is ready pulled and ready, they receive a "on hold shelf" notification to their preferred email address (by default it is the college email address for students in Alma) with instructions and the link for scheduling on pickup.  I'm wondering if it would be more effective to send the notification to the other/personal email address if listed, or if possible to send to both email addresses simultaneously...

I did rename the subject line for the email notification to something like "Your library books are ready!" to try to encourage them to open the email :)

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu>

OC Libraries are OPEN online!  Visit the OC Libraries website<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2flibguides.olympic.edu%2findex&c=E,1,2QJWLEo0bAUxwr9xL11CVfm3a0v58W0JDAdL7Bh7plxutzUPytlg2L68C_cQYvjm2k6ywO37Duc9LTxrERYvLiifzKCJngDiW_2ME46PJxs,&typo=1> to connect to services and resources.

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