[Wactclc-alma] Alma Login

[Traci Taylor]

Thanks. It is working now.
________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of Charly Eaton <charly.eaton at email.edcc.edu>
Sent: Wednesday, August 19, 2020 8:59 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Alma Login

Yes, I'd assume the issue is your campus network but I'm no expert on these things. Hopefully it's back up soon for you.

On Wed, Aug 19, 2020 at 8:57 AM Traci Taylor <ttaylor at btc.edu<mailto:ttaylor at btc.edu>> wrote:
Hi Charly,

I saw that. It's weird. We have staff working on campus and remotely, and no one can log in. I was just informed that our network is down on campus. Do you think that could be the problem? Would it explain why we aren't able to use our credentials?

Thanks,
Traci
________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> on behalf of Charly Eaton <charly.eaton at email.edcc.edu<mailto:charly.eaton at email.edcc.edu>>
Sent: Wednesday, August 19, 2020 8:33 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] Alma Login

Hi Traci,

It isn't down according to the ExLibris status page.<https://status.exlibrisgroup.com/>

On Wed, Aug 19, 2020 at 8:27 AM Traci Taylor <ttaylor at btc.edu<mailto:ttaylor at btc.edu>> wrote:
Good Morning!

Staff at BTC are not able to login to Alma. Is Alma down?

Thanks,
Traci


Traci Taylor, MLS

Lead Librarian

Bellingham Technical College<http://www.btc.edu/>

3028 Lindbergh Ave. | Bellingham, WA 98225

Call: 360.752.8488 | Office: CC 327

Connectedness • Professionalism • Integrity

The Library is OPEN online. Online Resources and Help Available from the BTC Library<https://btc.ctc.libguides.com/QuickHelp>

Need help? Ask the Library<https://askwa.libanswers.com/widget_chat.php?hash=bc35573cec49a83226b25e7a450c6e8c>



--

Charly Eaton
Circulation Services Manager
Library
425-640-1447

[college logo]


--

Charly Eaton
Circulation Services Manager
Library
425-640-1447

[college logo]
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