[Wactclc-alma] Alma Login

Charly Eaton charly.eaton at email.edcc.edu
Wed Aug 19 08:59:25 PDT 2020


Yes, I'd assume the issue is your campus network but I'm no expert on these
things. Hopefully it's back up soon for you.

On Wed, Aug 19, 2020 at 8:57 AM Traci Taylor <ttaylor at btc.edu> wrote:

> Hi Charly,
>
> I saw that. It's weird. We have staff working on campus and remotely, and
> no one can log in. I was just informed that our network is down on campus.
> Do you think that could be the problem? Would it explain why we aren't able
> to use our credentials?
>
> Thanks,
> Traci
> ------------------------------
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of
> Charly Eaton <charly.eaton at email.edcc.edu>
> *Sent:* Wednesday, August 19, 2020 8:33 AM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] Alma Login
>
> Hi Traci,
>
>
> It isn't down according to the ExLibris status page.
> <https://status.exlibrisgroup.com/>
>
>
> On Wed, Aug 19, 2020 at 8:27 AM Traci Taylor <ttaylor at btc.edu> wrote:
>
> Good Morning!
>
> Staff at BTC are not able to login to Alma. Is Alma down?
>
> Thanks,
> Traci
>
> *Traci Taylor, MLS *
>
> *Lead Librarian *
>
> Bellingham Technical College <http://www.btc.edu/>
>
> 3028 Lindbergh Ave. | Bellingham, WA 98225
>
> Call: 360.752.8488 | Office: CC 327
>
> Connectedness • Professionalism • Integrity
>
> The Library is *OPEN online*. Online Resources and Help Available from
> the BTC Library <https://btc.ctc.libguides.com/QuickHelp>
>
> Need help? Ask the Library
> <https://askwa.libanswers.com/widget_chat.php?hash=bc35573cec49a83226b25e7a450c6e8c>
>
>
>
>
> --
>
> Charly Eaton
> Circulation Services Manager
> Library
> 425-640-1447
>
> [image: college logo]
>


-- 

Charly Eaton
Circulation Services Manager
Library
425-640-1447

[image: college logo]
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