[Wactclc-alma] Collection Discovery - items added to collection but not appearing in Primo

[Daniel Moore]

Hey all,

Attached is a screenshot of the title list. And I'll open a case presently.

Because this isn't working yet and because we're so close to the start of
the quarter, I've disabled the main menu link to the Collections page.
However the page/feature is still live and accessible here:
https://sbctc-edcc.primo.exlibrisgroup.com/discovery/collectionDiscovery?vid=01STATEWA_EDCC:EDMONDS

-Dan



On Thu, Sep 19, 2019 at 9:54 AM Guidry, Wade <WadeG at bigbend.edu> wrote:

> Dan,
>
>
>
> I still don’t see your collection members in PVE.
>
>
>
> I suspect that removing and re-adding them might resolve the issue.
>
>
>
> But instead, do you want to open an SF case on this one? Would be useful
> to get an answer from ExL on why this happened (or happens).
>
>
>
>
>
>
>
>
>
> Wade Guidry
>
> WACTCLC
>
> Library Consortium Services Manager
>
> wadeg at bigbend.edu
>
> http://www.wactclc.org
>
> 509.760.4474
>
>
>
>
>
> *From:* Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] *On
> Behalf Of *Hirning, Maryanne
> *Sent:* Thursday, September 19, 2019 7:48 AM
> *To:* 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] Collection Discovery - items added to
> collection but not appearing in Primo
>
>
>
> ATTENTION: This email contains links. Please follow best practices before
> clicking on links
>
> When I’ve added or deleted items to a particular collection there is
> definitely a lag, but it generally impacts the entire Collection Discovery
> page. For instance, when in Primo and navigating to the Collection
> Discovery page none of my collections will appear, almost as though the
> page were still loading. It’s never taken more than 10 minutes to fully
> appear though.
>
>
>
> Hopefully you get it resolved today!
>
>
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Guidry,
> Wade
> *Sent:* Wednesday, September 18, 2019 4:48 PM
> *To:* 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] Collection Discovery - items added to
> collection but not appearing in Primo
>
>
>
> Dan,
>
>
>
> We saw something similar a couple of weeks ago with a collection at
> Olympic.
>
>
>
> There may be some delay in additions to a collection being visible in PVE.
>
>
>
> At least, with the Olympic collection, that seemed to be the case.
>
>
>
> I made a small change in the Olympic collection at the time, just to see
> if I could kick-start the visibility in Primo. At the time, I thought that
> had an effect. But I just tried the same with your collection, and didn’t
> get the same outcome.
>
>
>
> So, let’s see if your collection members appear in your collection in PVE
> in just a bit.
>
>
>
>
>
> Wade Guidry
>
> WACTCLC
>
> Library Consortium Services Manager
>
> wadeg at bigbend.edu
>
> http://www.wactclc.org
>
> 509.760.4474
>
>
>
>
>
> *From:* Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu
> <wactclc-alma-bounces at lists.ctc.edu>] *On Behalf Of *Hirning, Maryanne
> *Sent:* Wednesday, September 18, 2019 4:28 PM
> *To:* 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] Collection Discovery - items added to
> collection but not appearing in Primo
>
>
>
> ATTENTION: This email contains links. Please follow best practices before
> clicking on links
>
> Hi Dan,
>
>
>
> Can you screen shot the Collection Resource Editor >Title List page?
>
> I double checked that my collection items were showing up, just in case of
> some sort of system-wide glitch, but ours are fine.
>
>
>
>
>
>
>
> -Maryanne
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Daniel
> Moore
> *Sent:* Wednesday, September 18, 2019 4:03 PM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* [Wactclc-alma] Collection Discovery - items added to
> collection but not appearing in Primo
>
>
>
> Hey all,
>
>
>
> I've created a collection that isn't suppressed and I added a bunch of
> titles that also aren't suppressed. The collection appears fine (
> https://sbctc-edcc.primo.exlibrisgroup.com/discovery/collectionDiscovery?vid=01STATEWA_EDCC:EDMONDS)
> but no items are appearing.
>
>
>
> Anyone have any idea what might be going on?
>
>
>
> -Dan
>


-- 
Regards,

Dan Moore
Systems and Collections Librarian
Edmonds Community College Library
dan.moore at edcc.edu / daniel.moore at email.edcc.edu
(425) 640-1526
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20190919/86b52dd6/attachment-0002.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: screencapture-sbctc-edcc-alma-exlibrisgroup-infra-action-pageAction-login-choose-unit-xml-do-2019-09-19-10_42_33.png
Type: image/png
Size: 409475 bytes
Desc: not available
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20190919/86b52dd6/attachment-0002.png>