[Wactclc-alma] Suppressing letters for reserve items?

Thu Oct 10 15:57:06 PDT 2019

There's a thread in Alma-L from October 2018 about turning off short loan
letters. It's related to this enhancement:
https://knowledge.exlibrisgroup.com/Alma/Release_Notes/010_2018/06_July_2018/Alma_July_2018_Release_Notes/04Fulfillment_-_July_2018_Enhancements

Here's the body of that reply:

You, Tao tao.you at vanderbilt.edu via
<https://support.google.com/mail/answer/1311182?hl=en> exlibrisusers.org

to Ex

Hi Chris,

We just migrated to Alma, still learning to adjust our letter settings.

We did received a lot short loan due courtesy letters when we just
migrated, and we didn’t set our short_loan_courtery_reminder parameter.
Finally we disabled “fulshortloanletter” in Configuration -> General ->
General Configuration -> letter activity code table, that stopped courtesy
notices for those short loans.

Try that and let me know whether that helps in your institution. Thanks,

Tao

On Thu, Oct 10, 2019 at 2:10 PM Guidry, Wade <WadeG at bigbend.edu> wrote:

> Greg,
>
>
>
> Yes, if it’s the loan receipt email you want to disable, go to Alma Admin
> / Fulfillment / Letters Configuration, and disable “Loan Receipt Letter”
> (currently shown enabled below)
>
>
>
>
>
>
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>
>
>
>
>
>
> Wade Guidry
>
> WACTCLC
>
> Library Consortium Services Manager
>
> wadeg at bigbend.edu
>
> http://www.wactclc.org
>
> 509.760.4474
>
>
>
>
>
> *From:* Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] *On
> Behalf Of *Lesley Caldwell
> *Sent:* Thursday, October 10, 2019 12:44 PM
> *To:* 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
> *Cc:* 'Miller, Cassandra' <Cassandra.Miller at lwtech.edu>
> *Subject:* Re: [Wactclc-alma] Suppressing letters for reserve items?
>
>
>
> ATTENTION: This email contains links. Please follow best practices before
> clicking on links
>
> Hi Greg,
>
>
>
> For the letters that Kirsti mentions, we've found it best to just turn
> them off. Then you can send them from "Manage Patron Services" on an
> as-needed basis.
>
>
>
> 
>
>
>
> -Lesley
> ------------------------------
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of
> Thomas, Kirsti <Kirsti.Thomas at seattlecolleges.edu>
> *Sent:* Thursday, October 10, 2019 12:27 PM
> *To:* 'WACTCLC Alma Discussion'
> *Cc:* 'Miller, Cassandra'
> *Subject:* Re: [Wactclc-alma] Suppressing letters for reserve items?
>
>
>
> *CAUTION:* This email originated from outside Pierce College. Do not
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>
> Greg,
>
>
>
> Is this the Loan Receipt Letter and/or Return Receipt Letter?
>
>
>
> To the best of my knowledge, these letters aren’t very configurable other
> than they’re either turned on or they’re turned off.  It’s an
> all-or-nothing deal. Either you send out receipts for all check-outs or you
> don’t send out receipts for any check-outs.
>
>
>
> The overdue and lost notices are the only ones where you can control
> behavior based on item locations and patron user groups
>
>
>
>
>
> It will be ok!
>
>
>
> Kirsti S. Thomas
>
> Library Technical Services Manager
>
> Seattle Colleges
>
> kirsti.thomas at seattlecolleges.edu
>
>
>
>
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Bem,
> Greg
> *Sent:* Wednesday, October 9, 2019 15:08
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Cc:* Miller, Cassandra <Cassandra.Miller at lwtech.edu>
> *Subject:* [Wactclc-alma] Suppressing letters for reserve items?
>
>
>
> Hello!
>
>
>
> We have students complain regularly that they don’t need to receive a
> notification every time they check out a 2-hour reserve, which is multiple
> times per day potentially, everyday potentially.
>
>
>
> Any tips for suppressing these letters going out for specific items?
> Location isn’t going to work for us in this case.
>
>
>
> Thanks!
>
>
>
> Greg
>
>
>
> *Greg Bem, MLIS*
>
> *Faculty Library Coordinator*
>
> *Library Learning Commons*
>
> *Lake Washington Inst. Of Technology*
>
> *Pronouns: he/him/his*
>
>
>
> *Contact Info*
>
> greg.bem at lwtech.edu <greg.bem at lwtech.edu%0d>
>
> 425-739-8100 xt.8898
>
> http://www.lwtech.edu/campus-life/library
> <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.lwtech.edu%2Fcampus-life%2Flibrary&data=02%7C01%7C%7C89cb5e18a18746919e9408d74d052af5%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637062556905446383&sdata=6WDNa3YZEqSaoZJfITM2aV0zt2xivveCUgwOk7jBMu4%3D&reserved=0>
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>

-- 
Regards,

Dan Moore
Systems and Collections Librarian
Edmonds Community College Library
dan.moore at edcc.edu / daniel.moore at email.edcc.edu
(425) 640-1526
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