[Wactclc-alma] Suppressing letters for reserve items?

[Guidry, Wade]

Greg,

Yes, if it’s the loan receipt email you want to disable, go to Alma Admin / Fulfillment / Letters Configuration, and disable “Loan Receipt Letter” (currently shown enabled below)




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Wade Guidry
WACTCLC
Library Consortium Services Manager
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
http://www.wactclc.org<http://www.wactclc.org/>
509.760.4474


From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Lesley Caldwell
Sent: Thursday, October 10, 2019 12:44 PM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
Cc: 'Miller, Cassandra' <Cassandra.Miller at lwtech.edu>
Subject: Re: [Wactclc-alma] Suppressing letters for reserve items?

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Hi Greg,



For the letters that Kirsti mentions, we've found it best to just turn them off. Then you can send them from "Manage Patron Services" on an as-needed basis.



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-Lesley

________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> on behalf of Thomas, Kirsti <Kirsti.Thomas at seattlecolleges.edu<mailto:Kirsti.Thomas at seattlecolleges.edu>>
Sent: Thursday, October 10, 2019 12:27 PM
To: 'WACTCLC Alma Discussion'
Cc: 'Miller, Cassandra'
Subject: Re: [Wactclc-alma] Suppressing letters for reserve items?

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Greg,

Is this the Loan Receipt Letter and/or Return Receipt Letter?

To the best of my knowledge, these letters aren’t very configurable other than they’re either turned on or they’re turned off.  It’s an all-or-nothing deal. Either you send out receipts for all check-outs or you don’t send out receipts for any check-outs.

The overdue and lost notices are the only ones where you can control behavior based on item locations and patron user groups


It will be ok!

Kirsti S. Thomas
Library Technical Services Manager
Seattle Colleges
kirsti.thomas at seattlecolleges.edu<mailto:kirsti.thomas at seattlecolleges.edu>



From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Bem, Greg
Sent: Wednesday, October 9, 2019 15:08
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Cc: Miller, Cassandra <Cassandra.Miller at lwtech.edu<mailto:Cassandra.Miller at lwtech.edu>>
Subject: [Wactclc-alma] Suppressing letters for reserve items?

Hello!

We have students complain regularly that they don’t need to receive a notification every time they check out a 2-hour reserve, which is multiple times per day potentially, everyday potentially.

Any tips for suppressing these letters going out for specific items? Location isn’t going to work for us in this case.

Thanks!

Greg

Greg Bem, MLIS
Faculty Library Coordinator
Library Learning Commons
Lake Washington Inst. Of Technology
Pronouns: he/him/his

Contact Info
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