[Wactclc-alma] Renewal of overdues blocked

[Traci Taylor]

Hi Tammy,

I don't know if this will help or not, but have you looked at the Block Preferences in the Fulfillment Configuration, under Physical Fulfillment? There is an option to override the block, if there is a block already in place.

[cid:image005.jpg at 01D5A076.7574C670]

Traci


[cid:image006.jpg at 01D5A076.7574C670]<https://www.btc.edu/>Traci Taylor, MLS
Lead Librarian
Bellingham Technical College<http://www.btc.edu/>
3028 Lindbergh Ave. | Bellingham, WA 98225
Call: 360.752.8488 | Office: CC 327
Connectedness * Professionalism * Integrity




From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Tammy Siebenberg
Sent: Thursday, November 21, 2019 10:01 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Renewal of overdues blocked

Our students are allowed one renewal for books for a maximum loan period of 28 days.  In the past we have been able to renew overdue books, but this month overdue books cannot be renewed even though they have not been renewed previously.  I've examined everything I can think of to figure out what has happened.  Has anyone else experienced this or know how I can fix it?

Tammy

Tammy R. Siebenberg, MLIS
Director - Library & Media Services
Yakima Valley College
509.574.4984
tsiebenberg at yvcc.edu<mailto:tsiebenberg at yvcc.edu>
yvcc.edu<http://yvcc.edu/>
Hispanic-Serving Institution

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