[Wactclc-alma] Error message

[Sally Sheedy]

I've seen that come up in the health check, and decided that it wasn't a problem. That is based on my figuring the job needs to be run only if you've been using the calendar with a certain setup but then modify it to change days or hours to closed when you were formerly open. I know that we have never changed our calendar for a period of time that has passed. Actually, now that I'm typing this, I have been unable to change the descriptions for records regarding days that have already passed.  So now I'm not so sure!


Sally Sheedy
Systems Librarian
Whatcom Community College Library
237 West Kellogg Road
Bellingham, WA 98226
360-383-3287  (library 3300, college 3000)
ssheedy at whatcom.edu<mailto:ssheedy at whatcom.edu>
library.whatcom.edu



From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Thomas, Kirsti
Sent: Thursday, June 6, 2019 12:23 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Error message

Elena,

Guessing from the scanty information about the HealthCheck Tool in Alma Online Help:
https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/050Administration/060Advanced_Tools/HealthCheck_Tool<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fknowledge.exlibrisgroup.com%2fAlma%2fProduct_Documentation%2f010Alma_Online_Help_%28English%29%2f050Administration%2f060Advanced_Tools%2fHealthCheck_Tool&c=E,1,ISZw1m9fnJTLHuPRsbv4NIPbD2lJtugQONo2NX2BFTsMQ3bDIze0rkuxc_lhCGOtm36sHiFZgcp9MKxfMrtCaYbm-cnrA9P67ljAPGBwGtq-13yjkwgfOWw,&typo=1>

I'd say, try running this job again:
Alma Config > Fulfillment > General > Fulfillment Jobs Configuration > Loans - Due Date Correction after Calendar Change job

And take a look at this KB article:
https://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/Synchronize_Changes_from_CZ_is_both_pending_and_completed/Due_Date_Correction_after_Calendar_Change_job_ran_and_did_not_update_any_records<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fknowledge.exlibrisgroup.com%2fAlma%2fKnowledge_Articles%2fSynchronize_Changes_from_CZ_is_both_pending_and_completed%2fDue_Date_Correction_after_Calendar_Change_job_ran_and_did_not_update_any_records&c=E,1,hNZgKT8_KDM0lZ7Q7HWsgMjSJs-UXf2D6mGxhrHLlP43il42uphP39-aJI4OVxpEO5eqGqkbb3Ud8_zUYGgoy_hMdG62Nc-7m5VF0tGVfkRGcWY,&typo=1>

And thanks for asking this!  I didn't know the HealthCheck Tool existed (or maybe I did and forgot?).  Now I kind of want to run it but I'm terrified of what might turn up if I do. ;)


Kirsti S. Thomas
Library Technical Service Manager
Seattle Colleges
kirsti.thomas at seattlecolleges.edu<mailto:kirsti.thomas at seattlecolleges.edu>



From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Elena Bianco
Sent: Tuesday, June 4, 2019 13:42
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] Error message

Hi all:

I noticed that the System Health Check that ran yesterday has this error: Patrons loan dates not adjusted due to library closed date exception, and then in the description, it says "No history record of update loan due date with success status found."

Has anyone else seen this? What does this even mean? Does it mean that our due dates aren't being updated successfully to deal with closed dates? How do I find out exactly what the error was and if it's something we need to worry about?

Thanks!

Elena

Elena Bianco, Systems & Technical Services Librarian
Skagit Valley College
2405 E. College Way
Mount Vernon, WA 98273
(360)416-7624

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