[Wactclc-alma] [External] Connection Errors

[Lesley Caldwell]

?Interesting! We haven't seen the Bib error posted below. However, we do most of our cataloging work at Puyallup, and they haven't seen the connection error either.


When I left Fort Steilacoom last night, the connection error was still running rampant!

-Lesley

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Sent: Thursday, July 18, 2019 8:35 AM
To: WACTCLC Alma Discussion
Subject: Re: [Wactclc-alma] [External] Connection Errors

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We haven't see that message.  However for the last week or so we've had an error message about every 4th bib record we delete during a big cart of deletes.  I wonder if the issues are related since it's about the same time frame?

This is the error we got, for multiple people, and in Firefox and Explorer.  It's working today so far in Chrome so I don't know if it's browser related or if the problem has magically gone away.  Are you still seeing your problem this morning, or has yours also mysteriously gone away?

[cid:image001.jpg at 01D53D43.C11DB370]

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Lesley Caldwell
Sent: Wednesday, July 17, 2019 4:08 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [External] [Wactclc-alma] Connection Errors

Hi all,

We've had persistent connection errors at one of our campuses for the last week. Has anyone else seen this message?
[cid:image002.jpg at 01D53D43.C11DB370]



We are seeing it on multiple machines, in different browsers, and with different logins.

It seems to be happening about a dozen times a day.

I've opened a ticket with Ex Libris, but no luck yet.

Thanks!
Lesley

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