[Wactclc-alma] Connection Errors

[Guidry, Wade]

Lesley,

Do you have a sense for how long sessions generally last before the error occurs?

I will try staying logged in to your Alma instance from here (ie, off campus), to see if I can duplicate the error.

And I will try with both internal and external credentials.


Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org


From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Lesley Caldwell
Sent: Wednesday, July 17, 2019 4:08 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Connection Errors

Hi all,

We've had persistent connection errors at one of our campuses for the last week. Has anyone else seen this message?
[cid:image001.jpg at 01D53CC2.3E1E9010]



We are seeing it on multiple machines, in different browsers, and with different logins.

It seems to be happening about a dozen times a day.

I've opened a ticket with Ex Libris, but no luck yet.

Thanks!
Lesley

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20190718/204d07c6/attachment-0002.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 50679 bytes
Desc: image001.jpg
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20190718/204d07c6/attachment-0002.jpg>