[Wactclc-alma] Alma / Primo Call - Nov 26, notes and recording

Lesley Caldwell LCaldwell at pierce.ctc.edu
Mon Dec 2 12:13:11 PST 2019 

Hey Wade,

My responses in purple:

You could open a ticket with Gale with that URL, and ask them about it.
Done

Definitely worth checking the EZPproxy stanza against the latest from OCLC: https://help.oclc.org/Library_Management/EZproxy/Database_stanzas/Gale_InfoTrac<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fhelp.oclc.org%2fLibrary_Management%2fEZproxy%2fDatabase_stanzas%2fGale_InfoTrac&c=E,1,4zGk4pBQmpziO5L4exNJVo96ASaSU4C5M6OJtJm_B1jwqqNoPY8Wrvg8HLqzpb3Vu_nrVWbhgR4r7D-up9BaPIXZ1j0Pr3AAkQ22KRGqEtU,&typo=1>
Gale does require use of proxy by host, but I believe that’s what you’re doing on ezproxy-h.pierce.ctc.edu.
Done, still not working universally on all Gale results (we have GVRL, GOVIC, GLRC, and GBIC)

I’m curious… for that citation, is there a vendor harcoded link (coming from the PCI) in the ‘links’ section? And if so, does that link work?
No, I’m not seeing any. The “Source” sometimes says Cengage and other times Gale Virtual Reference Library (GVRL), which is an institutional collection.

It could just be that some of the citation metadata for these collections coming from the PCI or CZ is just inadequate to the cause of successful access through the link resolver.
Here’s what Gale said:
You may want to contact Primo about their holdings for these titles. The links are attempting to pull up the document from Gale In Context: Biography. However, neither article is available from Gale In Context: Biography.

Primo will likely need to update their holdings using their methods in which they receive updates from us. Another possibility is that we will need to send an updated file to them. In situations like this, usually a representative from ExLibris would contact us to review and initiate an updated file for the change.


We may look at a couple of Gale examples like this during the eResources time next Tuesday, so if you could have a couple of permalink examples handy, that would be helpful.
That would be great if others are also having Gale troubles
https://sbctc-piercecollege.primo.exlibrisgroup.com/permalink/01STATEWA_PIERCE/1dg8jcc/gale_ofa148425961
https://sbctc-piercecollege.primo.exlibrisgroup.com/permalink/01STATEWA_PIERCE/1dg8jcc/gvrl_refCX3405300051

You could just post them here, and I’ll stick them in the agenda in case we can make use of them.

-Lesley

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Guidry, Wade
Sent: Wednesday, November 27, 2019 6:05 PM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Alma / Primo Call - Nov 26, notes and recording

CAUTION: This email originated from outside Pierce College. Do not click links or open attachments unless you have confirmed this is an authentic message from sender and know the content is safe. If you are unsure, contact the Help Desk at 253-964-6373 or email Helpdesk at pierce.ctc.edu<mailto:Helpdesk at pierce.ctc.edu>
Lesley,

You could open a ticket with Gale with that URL, and ask them about it.

Definitely worth checking the EZPproxy stanza against the latest from OCLC: https://help.oclc.org/Library_Management/EZproxy/Database_stanzas/Gale_InfoTrac<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fhelp.oclc.org%2fLibrary_Management%2fEZproxy%2fDatabase_stanzas%2fGale_InfoTrac&c=E,1,4zGk4pBQmpziO5L4exNJVo96ASaSU4C5M6OJtJm_B1jwqqNoPY8Wrvg8HLqzpb3Vu_nrVWbhgR4r7D-up9BaPIXZ1j0Pr3AAkQ22KRGqEtU,&typo=1>

Gale does require use of proxy by host, but I believe that’s what you’re doing on ezproxy-h.pierce.ctc.edu.

I’m curious… for that citation, is there a vendor harcoded link (coming from the PCI) in the ‘links’ section? And if so, does that link work?

It could just be that some of the citation metadata for these collections coming from the PCI or CZ is just inadequate to the cause of successful access through the link resolver.

We may look at a couple of Gale examples like this during the eResources time next Tuesday, so if you could have a couple of permalink examples handy, that would be helpful.

You could just post them here, and I’ll stick them in the agenda in case we can make use of them.



Wade Guidry
WACTCLC
Library Consortium Services Manager
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
http://www.wactclc.org<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.wactclc.org%2f&c=E,1,UcBh9U6bFbBdJ4hJnUNK87eecLrMNRHCzbyMfm-x8UmumfKO9JoZ7yHExJg8p41hP9A5hbrTQk2pRxe_Yt36d2zfEKO6Qsvb84l6jyhyxPl8gcv6Z94oDxnr&typo=1>
509.760.4474


From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Lesley Caldwell
Sent: Wednesday, November 27, 2019 3:11 PM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] Alma / Primo Call - Nov 26, notes and recording

ATTENTION: This email contains links. Please follow best practices before clicking on links

Hi Wade and Naoko,



We are seeing issues like this with both Gale Biography in Context and Literature Resource Center

[cid:image001.png at 01D5A908.DCA3C310]
You do not have access to the requested document.

Access Product here.<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fgo-gale-com.ezproxy-h.pierce.ctc.edu%2fps%2fi.do%3fp%3dLitRC%26u%3dpuya65247%26id%3dGALE%7cA222393781%26v%3d2.1%26it%3dr&c=E,1,O4NbkpH2ItzLEmMOR0n60NOSyHzCgY7fGF4M19CD43KGHmprSH4JSAWZA5ioUGWd2dN3ABsVq4gHpQYzkBeNOxk-TtRoxzk7ha3vSsgz8cQ8uhOhI0BeKj5sHLQ,&typo=1>
Important User Information:  Remote access to Cengage Learning databases is permitted to patrons of subscribing institutions who access from remote locations. Such remote access is limited to non-commercial purposes. Remote access from a non-subscribing institution is not permitted if done for cost reduction or avoidance at that institution. For additional information, please reference the Copyright and Terms of Use links below. ​

​

In tandem with looking at Alma, I also asked our IT team to check our proxy versus the latest from Gale.



It's interesting that some are working and others are not.



In looking at the stanza Naoko is using for GVRL, I'm wondering if I should add "& type=monograph" to my parser parameter override. Of course, not sure how much more I want to change in the hours before I leave for Thanksgiving break. :)



-Lesley​



________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> on behalf of Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>
Sent: Wednesday, November 27, 2019 2:04 PM
To: 'WACTCLC Alma Discussion'
Subject: Re: [Wactclc-alma] Alma / Primo Call - Nov 26, notes and recording

CAUTION: This email originated from outside Pierce College. Do not click links or open attachments unless you have confirmed this is an authentic message from sender and know the content is safe. If you are unsure, contact the Help Desk at 253-964-6373 or email Helpdesk at pierce.ctc.edu<mailto:Helpdesk at pierce.ctc.edu>
Lesley,

What issue are you having with Gale Biography in Context?

I tested this sample record, and was able to get to the content OK:

https://sbctc-piercecollege.primo.exlibrisgroup.com/permalink/01STATEWA_PIERCE/1bcm96n/alma992341675302818<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fsbctc-piercecollege.primo.exlibrisgroup.com%2fpermalink%2f01STATEWA_PIERCE%2f1bcm96n%2falma992341675302818&c=E,1,BmLx1ddinGS-17tDlPrsCB-kglzDeW-fTFfza7hZMSSaXrn16mE5UdPPPNDdwAMFHCI4jNAm24IinwXu24CHW_GNCKELDAs_lB7R6i0bv73X&typo=1>




Wade Guidry
WACTCLC
Library Consortium Services Manager
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
http://www.wactclc.org<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.wactclc.org%2f&c=E,1,e2hMdTwawWN_hJOLLHxzAtoDGxXCiohCIUp_L3x4fqOzpcOLk51dJ_vHp8tXbN0HfMZEAwKZebcLiL1kvyOtH9dnACtAn03T11UmzZL3V7OSzUERYw,,&typo=1>
509.760.4474


From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Yasuda, Naoko
Sent: Wednesday, November 27, 2019 12:11 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] Alma / Primo Call - Nov 26, notes and recording

ATTENTION: This email contains links. Please follow best practices before clicking on links
Hi Lesley,

What I mentioned during the call was actually a fix for GVRL. I found it on ALMA-L:

[cid:image002.png at 01D5A908.DCA3C310]

The override parser parameter is cut off in the screenshot, so here it is: url=https://find.galegroup.com/openurl/openurl<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2ffind.galegroup.com%2fopenurl%2fopenurl&c=E,1,bYwkFaTKtfcJ4ttbeuP036wHCNUv_Ywzrwf4ABDaqQFdekmj6GqCTGFCklMMPKKTdPeZSpty5-Qfk8btILP7TvA3AL1I9SgOxOuB0gRw6Q,,&typo=1> &loc_id=$$LOC_ID &dbase=GVRL &art=$$ART & url2=https://link.galegroup.com/apps<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2flink.galegroup.com%2fapps&c=E,1,hrLyIyHhSH711RLDKM1ce461g7kPPiI6aISMuaygeqqhclMaj0H3HXqh1oNoAylTBZcz4PwVadZPIXjAx0XJlLC3Bk9rb7wjwNyqnnP9EniEbw,,&typo=1> & type=monograph

I'm finding a lot of linking issues with various Gale databases (since the new platform?), but haven't had a chance to look at them all. I hope someone has and could share what works!

Thank you,
Naoko
________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> on behalf of Lesley Caldwell <LCaldwell at pierce.ctc.edu<mailto:LCaldwell at pierce.ctc.edu>>
Sent: Wednesday, November 27, 2019 11:21 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>; WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] Alma / Primo Call - Nov 26, notes and recording

CAUTION: This email originated from outside Highline College. Do not click links or open attachments unless you validate the sender and know the content is safe. If you are unsure, contact the Help Desk at x4357 (206-592-4357) or email helpdesk at highline.edu<mailto:helpdesk at highline.edu>.

Hi all,



I'm trying to fix our Gale Biography in Context and LRC based on our conversation yesterday.



[cid:image003.png at 01D5A908.DCA3C310]



[cid:image004.png at 01D5A908.DCA3C310]​



We already had Gale::OpenURL so I'm guessing this is about overriding the parser parameters per Naoko.



Would someone mind sharing what they have in the Parser parameters (override) field?



Thanks so much!

Lesley

________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>
Sent: Tuesday, November 26, 2019 1:40 PM
To: WACTCLC Alma Discussion; WACTCLC Primo discussions
Subject: [Wactclc-primo] Alma / Primo Call - Nov 26, notes and recording


CAUTION: This email originated from outside Pierce College. Do not click links or open attachments unless you have confirmed this is an authentic message from sender and know the content is safe. If you are unsure, contact the Help Desk at 253-964-6373 or email Helpdesk at pierce.ctc.edu<mailto:Helpdesk at pierce.ctc.edu>

  *   November 26, 2019<https://docs.google.com/document/d/1QqsAVRgkmdgV0wIIJ7FNh6gzc0npcMOlrUw93iEFDDA/edit?usp=sharing> - Review of Dec 3 workshop agenda, Electronic Collection troubleshooting (parsers / links / ezproxy)







Wade Guidry

Library Consortium Services Manager, WACTCLC

wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

(509) 760-4474

http://www.wactclc.org<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.wactclc.org&c=E,1,9NK1xNH1oz9AjnpHXi4Y2JCgif7gjwTiX1nNvjLxNeDDSaKDhxWJ7WshQS5ZsgZQGRxX5ss2Y1diDrqiCvuSlWxAAWu1dW__oqWRDpEn4ofY2L7DGA,,&typo=1>






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