[Wactclc-alma] Cannot get search results when searching in Course Reserves for a specific course code

[Xinhang Hu]

Stephanie,

We are experiencing the same thing at Bellevue.

Xinhang

Library Circulation Manager |Tel - (425)564-2251 | Office - D126B |Mail Stop - D260
Bellevue College Library
Bellevue College, 3000 Landerholm Circle SE, Bellevue WA 98007
https://www.bellevuecollege.edu/lmc/

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Stephanie Levesen
Sent: Wednesday, August 14, 2019 4:43 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Cannot get search results when searching in Course Reserves for a specific course code

Hi,

I was trying to conduct a search in Courses under course reserve using the course code and having the search box with the All listed.  When I typed in my course code (ex.: MATH 141) no results came up, even though I knew that specific course should have been on the shelf.  So I searched just for MATH and all the courses came up, including the one I had specifically tried to search for.

I logged out of Alma and logged back in in case my log in was being weird.  Nope and I called over to our other campus library and Kim was having the same issue when I asked her to search for a course using the same method.

I looked up the August release and I'm wondering if something that was changed/enhanced in the August release messed up the search in course reserves.  I found this in the August Release notes:


  *   August 2019 Release Update Fulfillment - Course Reserves SF: 00713977 00715218
The section search was modified to fix an issue in the August release that caused the search to fail

Is anyone else experiencing this in their Alma environments?  Should a salesforce case be placed to have the Ex Libris people look into this?

Thanks,
Stephanie


Stephanie Levesen
Periodicals/ILLs/Circulation
Norwood Cole Library
Skagit Valley College
2405 E College Way
Mount Vernon, WA  98273

360-416-7659

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