[Wactclc-alma] [EXT] Re: [External] RE: Synchronize changes from CZ job failing frequently

Fri Nov 30 08:42:27 PST 2018

Update from ExL this morning: " We have discussed the large Community Zone
Update Job with our developers. They confirmed that there is a very large
update and it is necessary for the job to continue running. We are
monitoring the situation. Some unrelated jobs might see slower performance,
but this job should not be halting or prohibiting other jobs from
completing that are not dependent upon the CZ job (imports/publishing).
Please provide any examples of job id where the job failed to complete due
to the CZ job so that we can investigate further."

-Dan

On Thu, Nov 29, 2018 at 9:32 AM Guidry, Wade <WadeG at bigbend.edu> wrote:

> Probably not anything to worry about.
>
>
>
> “The authorities – handle local authority record updates” job links up any
> non-linked bibliographic headings to any new local authority records you
> have created recently.
>
>
>
> Unless you’re doing any kind of local authorities work, the job has not
> affect
>
>
>
> I don’t recall that any our institutions are doing any kind of local
> authorities work.
>
>
>
> I’m not sure why the job is dependent on the “synchronize changes from CZ”
> job. I’m sure there’s a reason.
>
>
>
> In any case, looking at a couple of our Alma instances, the Sync Changes
> from CZ jobs appear to have caught up now, as of yesterday afternoon.
>
>
>
>
>
>
>
>
>
>
>
> Wade Guidry
>
> Library Consortium Services Manager, WACTCLC
>
> wadeg at bigbend.edu
>
> (509) 760-4474
>
> http://www.wactclc.org
>
>
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Staley,
> Laura
> *Sent:* Wednesday, November 28, 2018 12:40 PM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] [EXT] Re: [External] RE: Synchronize
> changes from CZ job failing frequently
>
>
>
> There are actually *two* jobs that are failing.
>
>
>
> The first is “Synchronize changes from CZ job “ under the Data Services
> tab. The second job is under the Repository tab, and is titled
>  “Authorities - Handle Local Authority Record Updates”.
>
>
>
> Is that also one we don’t have to worry about?
>
>
> Thanks,
>
>
>
> Laura
>
>
>
>
>
> Laura Staley
>
> Media Librarian
>
> [image: RTC 2012 new logo email signature]
>
> 3000 NE 4th St. Renton, WA 98056
>
> Phone: (425) 235-2331 Ext. 5679 <%28425%29%20235-2331%20x5679>
>
> Email: lstaley at RTC.edu |RTC.edu
>
>
>
>
>
>
>
> *From:* Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu
> <wactclc-alma-bounces at lists.ctc.edu>] *On Behalf Of *Guidry, Wade
> *Sent:* Wednesday, November 28, 2018 12:00 PM
> *To:* 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] [EXT] Re: [External] RE: Synchronize
> changes from CZ job failing frequently
>
>
>
>
>
> All this job does is update the information in the Community Zone Updates
> Task List.
>
>
>
> Therefore, it runs at low priority, and completes as there are idle
> resources within the Alma Data Center.
>
>
>
> And if you aren’t using the Community Zone Updates Task List (to see what
> community zone updates have occurred recently), the job has no impact on
> you at all.
>
>
>
>
>
> [image: Title: Big Bend Community College Logo]
>
> *Wade Guidry*
>
> *Library Consortium Services Manager*
>
> *Big Bend Community College*
>
> *wadeg at bigbend.edu <wadeg at bigbend.edu>*
>
> *509.760.4474*
>
> *www.bigbend.edu* <http://www.bigbend.edu/>
>
> *Big Bend Community College • 7662 Chanute Street NE • Moses Lake, WA
> 98837-3299*
>
>
>
> WACTCLC Alma Instance: Alma NA02 <http://status.exlibrisgroup.com/>
>
> WACTCLC Primo Instance: Primo NA08 <http://status.exlibrisgroup.com/>
>
>
>
> *From:* Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu
> <wactclc-alma-bounces at lists.ctc.edu>] *On Behalf Of *Traci Taylor
> *Sent:* Wednesday, November 28, 2018 11:34 AM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] [EXT] Re: [External] RE: Synchronize
> changes from CZ job failing frequently
>
>
>
> ATTENTION: This email contains links. Please follow best practices before
> clicking on links
>
> Hello,
>
>
>
> I am seeing this at BTC as well.
>
>
>
> Traci
>
>
>
>
>
> <https://www.btc.edu/>*Traci Taylor, MLS*
>
> *Systems Librarian*
>
> *Library *
>
> Bellingham Technical College <http://www.btc.edu/>
>
> 3028 Lindbergh Ave. | Bellingham, WA 98225
>
> Call: 360.752.8488 | Office: CC 327
>
>
>
>
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Daniel
> Moore
> *Sent:* Wednesday, November 28, 2018 10:44 AM
> *To:* wactclc-alma at lists.ctc.edu
> *Subject:* Re: [Wactclc-alma] [EXT] Re: [External] RE: Synchronize
> changes from CZ job failing frequently
>
>
>
> Hey Laura,
>
>
>
> ExL is still investigating it. The current consensus is that it's not that
> bad of an issue, as any data missed in a previous run is added to the next
> run. But I'm also not confident about seeing red flags every time I log
> into Alma.
>
>
>
> -Dan
>
>
>
> On Wed, Nov 28, 2018 at 10:32 AM Staley, Laura <lstaley at rtc.edu> wrote:
>
> Hi, Daniel –
>
>
>
> Did ExLibris ever get back to you on this?
>
>
>
> (I ask because we are still getting failed jobs on a daily basis, all with
> the notice “This instance of the job is skipped since previous instance of
> the job is still running”.)
>
>
>
> Thanks,
>
>
>
> Laura
>
>
>
>
>
>
>
> Laura Staley
>
> Media Librarian
>
> [image: RTC 2012 new logo email signature]
>
> 3000 NE 4th St. Renton, WA 98056
>
> Phone: (425) 235-2331 Ext. 5679 <%28425%29%20235-2331%20x5679>
>
> Email: lstaley at RTC.edu |RTC.edu
>
>
>
>
>
>
>
> *From:* Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] *On
> Behalf Of *Daniel Moore
> *Sent:* Thursday, November 15, 2018 8:42 AM
> *To:* wactclc-alma at lists.ctc.edu
> *Subject:* [EXT] Re: [Wactclc-alma] [External] RE: Synchronize changes
> from CZ job failing frequently
>
>
>
> Ex Libris replied this morning. They state that following jobs in that job
> set will pick up any information that fails in the previous job. I take
> this to mean that the full set of changes in the CZ are being synchronized
> after the final job but that, because Alma always tries to be helpful, we
> see those failures.
>
>
>
> They said they'll continue to investigate, however.
>
>
>
> -Dan
>
>
>
> On Wed, Nov 14, 2018 at 3:49 PM Elena Bianco <Elena.Bianco at skagit.edu>
> wrote:
>
> Thanks, Dan! I’ll be interested to see the outcome…
>
>
>
> Elena Bianco, Systems & Technical Services Librarian
>
> Skagit Valley College
>
> 2405 E. College Way
>
> Mount Vernon, WA 98273
>
> (360)416-7624
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Daniel
> Moore
> *Sent:* Wednesday, November 14, 2018 3:16 PM
> *To:* wactclc-alma at lists.ctc.edu
> *Subject:* Re: [Wactclc-alma] [External] RE: Synchronize changes from CZ
> job failing frequently
>
>
>
> I submitted a SF case # 00622505 about it.
>
>
>
> On Wed, Nov 14, 2018 at 3:10 PM Herman, Amy <aherman at olympic.edu> wrote:
>
> Yes, mine too.  However each day the event is different.  Does the update
> include a huge job with multiple “parts” it’s trying to run?  Yesterday’s
> message says it’s still waiting for *Synchronize Changes from CZ - Part
> 22 (1387419980002816)*.  But the day’s job before that said “Part 20” and
> the day before that was “Part 16.”  Is there a way we can check to see how
> many “parts” there are in total?
>
>
>
>
>
> *Amy Herman*
>
> Library Faculty | Olympic College
>
> 1600 Chester Avenue | Bremerton, WA 98337
>
> aherman at olympic.edu | 360-475-7256
>
>
>
>
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Elena
> Bianco
> *Sent:* Wednesday, November 14, 2018 3:03 PM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* [External] RE: [Wactclc-alma] Synchronize changes from CZ job
> failing frequently
>
>
>
> Yes. I’ve been noticing this, too.
>
>
>
>
>
> Elena Bianco, Systems & Technical Services Librarian
>
> Skagit Valley College
>
> 2405 E. College Way
>
> Mount Vernon, WA 98273
>
> (360)416-7624
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Daniel
> Moore
> *Sent:* Wednesday, November 14, 2018 2:32 PM
> *To:* wactclc-alma at lists.ctc.edu
> *Subject:* [Wactclc-alma] Synchronize changes from CZ job failing
> frequently
>
>
>
> Hey all,
>
>
>
> Is anyone else seeing the "synchronize changes from CZ" job failing every
> three to four operations? The error is always the same: "*This instance
> of the job is skipped since previous instance of the job is still running."*
>
>
>
> This started happening on the 6th - wasn't that when the November update
> was installed?
>
>
>
> -Dan
>
>
>
>
> --
>
> Regards,
>
>
>
> Dan Moore
>
> Systems and Collections Librarian
>
> Edmonds Community College Library
>
> dan.moore at edcc.edu / daniel.moore at email.edcc.edu
>
> (425) 640-1526
>
>
>
>
> --
>
> Regards,
>
>
>
> Dan Moore
>
> Systems and Collections Librarian
>
> Edmonds Community College Library
>
> dan.moore at edcc.edu / daniel.moore at email.edcc.edu
>
> (425) 640-1526
>
>
>
>
> --
>
> Regards,
>
>
>
> Dan Moore
>
> Systems and Collections Librarian
>
> Edmonds Community College Library
>
> dan.moore at edcc.edu / daniel.moore at email.edcc.edu
>
> (425) 640-1526
>

-- 
Regards,

Dan Moore
Systems and Collections Librarian
Edmonds Community College Library
dan.moore at edcc.edu / daniel.moore at email.edcc.edu
(425) 640-1526
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