[Wactclc-alma] [EXT] Re: [External] RE: Synchronize changes from CZ job failing frequently

[Traci Taylor]

Hello,

I am seeing this at BTC as well.

Traci


[cid:image003.jpg at 01D4870E.44E0C4A0]<https://www.btc.edu/>Traci Taylor, MLS
Systems Librarian
Library
Bellingham Technical College<http://www.btc.edu/>
3028 Lindbergh Ave. | Bellingham, WA 98225
Call: 360.752.8488 | Office: CC 327



From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Daniel Moore
Sent: Wednesday, November 28, 2018 10:44 AM
To: wactclc-alma at lists.ctc.edu
Subject: Re: [Wactclc-alma] [EXT] Re: [External] RE: Synchronize changes from CZ job failing frequently

Hey Laura,

ExL is still investigating it. The current consensus is that it's not that bad of an issue, as any data missed in a previous run is added to the next run. But I'm also not confident about seeing red flags every time I log into Alma.

-Dan

On Wed, Nov 28, 2018 at 10:32 AM Staley, Laura <lstaley at rtc.edu<mailto:lstaley at rtc.edu>> wrote:
Hi, Daniel –

Did ExLibris ever get back to you on this?

(I ask because we are still getting failed jobs on a daily basis, all with the notice “This instance of the job is skipped since previous instance of the job is still running”.)

Thanks,

Laura



Laura Staley
Media Librarian
[RTC 2012 new logo email signature]
3000 NE 4th St. Renton, WA 98056
Phone: (425) 235-2331 Ext. 5679<tel:%28425%29%20235-2331%20x5679>
Email: lstaley at RTC.edu<mailto:lstaley at RTC.edu> |RTC.edu



From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>] On Behalf Of Daniel Moore
Sent: Thursday, November 15, 2018 8:42 AM
To: wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>
Subject: [EXT] Re: [Wactclc-alma] [External] RE: Synchronize changes from CZ job failing frequently

Ex Libris replied this morning. They state that following jobs in that job set will pick up any information that fails in the previous job. I take this to mean that the full set of changes in the CZ are being synchronized after the final job but that, because Alma always tries to be helpful, we see those failures.

They said they'll continue to investigate, however.

-Dan

On Wed, Nov 14, 2018 at 3:49 PM Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>> wrote:
Thanks, Dan! I’ll be interested to see the outcome…

Elena Bianco, Systems & Technical Services Librarian
Skagit Valley College
2405 E. College Way
Mount Vernon, WA 98273
(360)416-7624

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Daniel Moore
Sent: Wednesday, November 14, 2018 3:16 PM
To: wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [External] RE: Synchronize changes from CZ job failing frequently

I submitted a SF case # 00622505 about it.

On Wed, Nov 14, 2018 at 3:10 PM Herman, Amy <aherman at olympic.edu<mailto:aherman at olympic.edu>> wrote:
Yes, mine too.  However each day the event is different.  Does the update include a huge job with multiple “parts” it’s trying to run?  Yesterday’s message says it’s still waiting for Synchronize Changes from CZ - Part 22 (1387419980002816).  But the day’s job before that said “Part 20” and the day before that was “Part 16.”  Is there a way we can check to see how many “parts” there are in total?


Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu> | 360-475-7256



From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Elena Bianco
Sent: Wednesday, November 14, 2018 3:03 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [External] RE: [Wactclc-alma] Synchronize changes from CZ job failing frequently

Yes. I’ve been noticing this, too.


Elena Bianco, Systems & Technical Services Librarian
Skagit Valley College
2405 E. College Way
Mount Vernon, WA 98273
(360)416-7624

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Daniel Moore
Sent: Wednesday, November 14, 2018 2:32 PM
To: wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Synchronize changes from CZ job failing frequently

Hey all,

Is anyone else seeing the "synchronize changes from CZ" job failing every three to four operations? The error is always the same: "This instance of the job is skipped since previous instance of the job is still running."

This started happening on the 6th - wasn't that when the November update was installed?

-Dan


--
Regards,

Dan Moore
Systems and Collections Librarian
Edmonds Community College Library
dan.moore at edcc.edu<mailto:dan.moore at edcc.edu> / daniel.moore at email.edcc.edu<mailto:daniel.moore at email.edcc.edu>
(425) 640-1526


--
Regards,

Dan Moore
Systems and Collections Librarian
Edmonds Community College Library
dan.moore at edcc.edu<mailto:dan.moore at edcc.edu> / daniel.moore at email.edcc.edu<mailto:daniel.moore at email.edcc.edu>
(425) 640-1526


--
Regards,

Dan Moore
Systems and Collections Librarian
Edmonds Community College Library
dan.moore at edcc.edu<mailto:dan.moore at edcc.edu> / daniel.moore at email.edcc.edu<mailto:daniel.moore at email.edcc.edu>
(425) 640-1526
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