[Wactclc-alma] [EXT] Re: [External] RE: Synchronize changes from CZ job failing frequently

[Daniel Moore]

Hey Laura,

ExL is still investigating it. The current consensus is that it's not that
bad of an issue, as any data missed in a previous run is added to the next
run. But I'm also not confident about seeing red flags every time I log
into Alma.

-Dan

On Wed, Nov 28, 2018 at 10:32 AM Staley, Laura <lstaley at rtc.edu> wrote:

> Hi, Daniel –
>
>
>
> Did ExLibris ever get back to you on this?
>
>
>
> (I ask because we are still getting failed jobs on a daily basis, all with
> the notice “This instance of the job is skipped since previous instance
> of the job is still running”.)
>
>
>
> Thanks,
>
>
>
> Laura
>
>
>
>
>
>
>
> Laura Staley
>
> Media Librarian
>
> [image: RTC 2012 new logo email signature]
>
> 3000 NE 4th St. Renton, WA 98056
>
> Phone: (425) 235-2331 Ext. 5679 <%28425%29%20235-2331%20x5679>
>
> Email: lstaley at RTC.edu |RTC.edu
>
>
>
>
>
>
>
> *From:* Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] *On
> Behalf Of *Daniel Moore
> *Sent:* Thursday, November 15, 2018 8:42 AM
> *To:* wactclc-alma at lists.ctc.edu
> *Subject:* [EXT] Re: [Wactclc-alma] [External] RE: Synchronize changes
> from CZ job failing frequently
>
>
>
> Ex Libris replied this morning. They state that following jobs in that job
> set will pick up any information that fails in the previous job. I take
> this to mean that the full set of changes in the CZ are being synchronized
> after the final job but that, because Alma always tries to be helpful, we
> see those failures.
>
>
>
> They said they'll continue to investigate, however.
>
>
>
> -Dan
>
>
>
> On Wed, Nov 14, 2018 at 3:49 PM Elena Bianco <Elena.Bianco at skagit.edu>
> wrote:
>
> Thanks, Dan! I’ll be interested to see the outcome…
>
>
>
> Elena Bianco, Systems & Technical Services Librarian
>
> Skagit Valley College
>
> 2405 E. College Way
>
> Mount Vernon, WA 98273
>
> (360)416-7624
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Daniel
> Moore
> *Sent:* Wednesday, November 14, 2018 3:16 PM
> *To:* wactclc-alma at lists.ctc.edu
> *Subject:* Re: [Wactclc-alma] [External] RE: Synchronize changes from CZ
> job failing frequently
>
>
>
> I submitted a SF case # 00622505 about it.
>
>
>
> On Wed, Nov 14, 2018 at 3:10 PM Herman, Amy <aherman at olympic.edu> wrote:
>
> Yes, mine too.  However each day the event is different.  Does the update
> include a huge job with multiple “parts” it’s trying to run?  Yesterday’s
> message says it’s still waiting for *Synchronize Changes from CZ - Part
> 22 (1387419980002816)*.  But the day’s job before that said “Part 20” and
> the day before that was “Part 16.”  Is there a way we can check to see how
> many “parts” there are in total?
>
>
>
>
>
> *Amy Herman*
>
> Library Faculty | Olympic College
>
> 1600 Chester Avenue | Bremerton, WA 98337
>
> aherman at olympic.edu | 360-475-7256
>
>
>
>
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Elena
> Bianco
> *Sent:* Wednesday, November 14, 2018 3:03 PM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* [External] RE: [Wactclc-alma] Synchronize changes from CZ job
> failing frequently
>
>
>
> Yes. I’ve been noticing this, too.
>
>
>
>
>
> Elena Bianco, Systems & Technical Services Librarian
>
> Skagit Valley College
>
> 2405 E. College Way
>
> Mount Vernon, WA 98273
>
> (360)416-7624
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Daniel
> Moore
> *Sent:* Wednesday, November 14, 2018 2:32 PM
> *To:* wactclc-alma at lists.ctc.edu
> *Subject:* [Wactclc-alma] Synchronize changes from CZ job failing
> frequently
>
>
>
> Hey all,
>
>
>
> Is anyone else seeing the "synchronize changes from CZ" job failing every
> three to four operations? The error is always the same: "*This instance
> of the job is skipped since previous instance of the job is still running."*
>
>
>
> This started happening on the 6th - wasn't that when the November update
> was installed?
>
>
>
> -Dan
>
>
>
>
> --
>
> Regards,
>
>
>
> Dan Moore
>
> Systems and Collections Librarian
>
> Edmonds Community College Library
>
> dan.moore at edcc.edu / daniel.moore at email.edcc.edu
>
> (425) 640-1526
>
>
>
>
> --
>
> Regards,
>
>
>
> Dan Moore
>
> Systems and Collections Librarian
>
> Edmonds Community College Library
>
> dan.moore at edcc.edu / daniel.moore at email.edcc.edu
>
> (425) 640-1526
>


-- 
Regards,

Dan Moore
Systems and Collections Librarian
Edmonds Community College Library
dan.moore at edcc.edu / daniel.moore at email.edcc.edu
(425) 640-1526
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