[Wactclc-alma] Fw: New comment received for case #00551993, Title: Alma Requests function ref:_00D300NaN._5000e1KSuV5:ref

[Nina Pitts]

Elena, thanks for this. We haven't seen problems due to the new roles yet, but I'm going to add them to the staff who need them, so we don't have a "Huh?" moment later on. I didn't know about the new roles, and I appreciate the heads up!

Nina

Nina Pitts
Library Supervisor
Peninsula College Library/Media Center
1502 E. Lauridsen Blvd.
Port Angeles, WA 98362
(360) 417-6274
npitts at pencol.edu

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Elena Bianco
Sent: Friday, May 11, 2018 8:52 AM
To: WACTCLC Alma Discussion
Subject: [Wactclc-alma] Fw: New comment received for case #00551993, Title: Alma Requests function ref:_00D300NaN._5000e1KSuV5:ref


FYI, for anyone else who uses the Alma Requests function - see below:  the reason that we were unable to complete our Requests was that the May Alma release added new roles that replaced the old Selector roles for placing requests. I'll now add those Roles to our Librarian selectors and we should be good to go...



Elena



Elena Bianco

Systems & Technical Services Librarian

Skagit Valley College Library

2405 E. College Way

Mount Vernon, WA 98273

(360) 416-7624




________________________________
From: Support Portal <supportportal at exlibrisgroup.com>
Sent: Friday, May 11, 2018 8:23 AM
To: wadeg at bigbend.edu; Elena Bianco; Margret Mills
Subject: New comment received for case #00551993, Title: Alma Requests function ref:_00D300NaN._5000e1KSuV5:ref

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Dear Elena Bianco,

A new comment was received for case #00551993:

Case Title: Alma Requests function

Last comment:
Hi Elena,

I have reviewed this case and it does not seem to be a regression. When I tested, I was able to select an owning library. Once that was selected, it opened the fund an vendor fields.

There was a change to roles in the May 2018 release. Three new roles were added: Purchase Request Operator, Purchase Request Manager, and Purchase Request Operator Extended. They are added to replace the role: Selector and Selector Extended.

I have linked the release documentation to this case regarding the changes to Purchase Requests.

Who is the user that cannot select an owning library? What roles do they have? What location are they currently at when they review the purchase requests?

Regards,
Greg Walters
NA Alma Tier 2 Support Analyst

Status: Tier 2 Analysis

Priority: High

Description:
We can no longer choose an owning library, vendor account fund in the Purchase Requests function of Alma. These fields are greyed out and no longer allow for us to add anything. Is this a glitch with the latest Alma release? We were able to this last week. We discovered the problem Monday morning. I'm attaching a screen shot so you can see which fields are greyed out. When I move my mouse over them, it shows a circle with a slash through it. I have tried in Firefox, Chrome and IE.

Thank you,

Elena Bianco

Direct Link: Click Here <https://exlibrisgroup.my.salesforce.com/5000e00001KSuV5AAL>

Best Regards,
Ex Libris Support

ref:_00D300NaN._5000e1KSuV5:ref
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