[Wactclc-alma] Importing

[Nina Pitts]

Thanks for sharing, Shellie. And in answer to Debbie's question, Yes, Peninsula is having huge problems importing this morning. Our cataloger reports that she found a window yesterday when it was possible to complete the import process, but new imports haven't worked so far today.

Nina Pitts
Library Supervisor
Peninsula College Library/Media Center
1502 E. Lauridsen Blvd.
Port Angeles, WA 98362
(360) 417-6274
npitts at pencol.edu

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Whittaker, Shellie
Sent: Wednesday, March 07, 2018 9:50 AM
To: WACTCLC Alma Discussion
Subject: Re: [Wactclc-alma] Importing

Hi Debbie,

Wade is away from his desk for a little while this morning, so I'll share the response he received on the case he opened for this issue.

Dear Wade Guidry,

A new comment was received for case #00526009:

Case Title: Repository Import jobs stuck in queue

Last comment:
Hi Wade,

Thanks for bringing this to our attention. I just checked both examples and it appears the jobs have completed successfully.

Generally, when jobs run slowly we recommend waiting to see how the job progresses overnight, when there are fewer demands on the servers. Individual jobs - including imports - in Alma are run dynamically, meaning the processing speed can vary throughout the time the job is running, as resources are allocated to other jobs and activities within Alma.

Although this may cause job(s) to stall temporarily, the overall system performance stays balanced and optimized. That's one reason why we recommend letting jobs that appear to be "stuck" run their course, as they'll usually complete faster if they're left to finish, rather than aborting and restarting.

Please let me know if you have any other questions!
Soooo...it sounds like the advice is to wait it out.

Shellie Whittaker
WACTC Library Consortium
shelliew at bigbend.edu<mailto:shelliew at bigbend.edu> | (360) 452-5264

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Doepping, Debbie
Sent: Wednesday, March 7, 2018 9:44 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] Importing


I'm still finding it extremely slow when trying to import from OCLC.  Waiting for a file to import and it has been 10 minutes.  Anyone else having problems.

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