[Wactclc-alma] running a fines/fees letter for a manually added fee

[Herman, Amy]

We have an item that was returned damaged.  We see that we can manually add a fine/fee to the account and give a reason of "damaged item."  We would now like to generate the letter to be sent to the patron about this fine/fee.  If I do nothing, will it just send when the Fines/Fees Notifications Job runs on Tuesday morning at 8am?

I tried to force it to run now, just for that type of fine/fee.  Here is what I did (that isn't working).


1.       Created a Fines/Fees Notification profile for "Damaged item fine notification."  Here is what that looks like.  I tried to set the After date to a few days ago (since I added the fine this morning) but it won't let me, I have to put something in the Before date which would exclude anything done today, I think.


[cid:image003.jpg at 01D3B211.F45B5210]


2.       I went to Resend Printouts/Emails and tried to resend an email for the Ful FinesFees Notification Letter with today's date range but got zero results.  I expect this is because a letter hasn't been generated yet because a job hasn't run yet.  But I can't find a way to manually re-run the Fines/Fees Notifications Job just for today.  Is that possible?  When I go to Run A Job I can't find it, although I can see it in the History tab in Monitor Jobs, for last Tuesday.


Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu> | 360-475-7256

[alma signature]


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20180302/6893945f/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.jpg
Type: image/jpeg
Size: 13728 bytes
Desc: image003.jpg
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20180302/6893945f/attachment.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image006.png
Type: image/png
Size: 6625 bytes
Desc: image006.png
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20180302/6893945f/attachment.png>