[Wactclc-alma] Weirdnesss with Purchase Requests.

Elena Bianco Elena.Bianco at skagit.edu
Fri Jan 5 17:02:09 PST 2018


OK. Great. Thanks, Wade!  Happy weekend, all!

Elena

Elena Bianco, Systems & Technical Services Librarian
Skagit Valley College
2405 E. College Way
Mount Vernon, WA 98273
(360)416-7624

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Guidry, Wade
Sent: Friday, January 5, 2018 4:59 PM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
Cc: Mindy Coslor <Mindy.Coslor at skagit.edu>
Subject: Re: [Wactclc-alma] Weirdnesss with Purchase Requests.

Good eye, Elena.

Seems like an issue when you use the "manage purchase requests" workflow as the entry point to the POL.

I can duplicate the behavior in both the new and old UIs.

And if I look at the same POLs through the "Search for POLs" workflow, the descriptions display as expected.

I'll go ahead and open an SF case on this one, since it seems to be a general Alma behavior issue. And I'll cc you on the case.




[Title: Big Bend Community College Logo]

Wade Guidry
Library Consortium Services Manager
Big Bend Community College
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

509.760.4474
www.bigbend.edu<http://www.bigbend.edu/>

Big Bend Community College * 7662 Chanute Street NE * Moses Lake, WA 98837-3299


WACTCLC Alma Instance: Alma NA02<http://status.exlibrisgroup.com/>
WACTCLC Primo Instance: Primo NA08<http://status.exlibrisgroup.com/>

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Elena Bianco
Sent: Friday, January 5, 2018 3:14 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Cc: Mindy Coslor <Mindy.Coslor at skagit.edu<mailto:Mindy.Coslor at skagit.edu>>
Subject: [Wactclc-alma] Weirdnesss with Purchase Requests.

Mindy and I have noticed something very bizarre today. When we go into Manage Purchase Requests and we click on the POL number for an item, we can go to the description and see the item details.

However, when we then go back out to the list of Purchase Requests, and click on another POL, and then click on the Description tab, it has retained the details the first Purchase Request we looked at.

So, for example, In this list of requests, I clicked on Fire and Fury first:
[cid:image002.jpg at 01D38646.EBA09A00]

I click into the POL, click on the Description tab and see the information that relates to Fire and Fury.

However, when I then go out, click on the POL for another book in this list - like Eyes on the prize, for example, POL 482, and then click on Descripton, this is what I see:

[cid:image003.jpg at 01D38646.EBA09A00]
Why is this happening? Has anyone else noticed it? Mindy was using Firefox when it happened. I was using Chrome. It's freaking us out - should we put in a Salesforce case?

Thanks,

Elena


Elena Bianco, Systems & Technical Services Librarian
Skagit Valley College
2405 E. College Way
Mount Vernon, WA 98273
(360)416-7624

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