[Wactclc-alma] [UCE] Re: Empty Pick List

[George Babcock]

Hi Lesley,

I think the rule you want to change is the Patron Physical Item Request (at
least that is what Wade modified for Edmonds)



I don't know what changed all of a sudden that we have to redo our
configurations, but I want to blame the August release which has had other
unintended consequences.

George

On Mon, Aug 13, 2018 at 12:52 PM, Lesley Caldwell <LCaldwell at pierce.ctc.edu>
wrote:

> Hi George,
>
>
>
> I thought of your email! :)
>
>
>
> However in the linked article, Ex Libris references the 'physical item
> request expiration in open days' rule. I don’t see that here:
>
>
>
> Also, do you know what changed that we all need to go into Alma and adjust
> our config?
>
>
>
> Thanks!
>
> Lesley
>
>
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *George
> Babcock
> *Sent:* Monday, August 13, 2018 12:36 PM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] Empty Pick List
>
>
>
> Hi Lesley,
>
>
>
> We had the same problem at Edmonds last week.  Here is what Wade did to
> fix it:
>
>
>
>
>
>
>
> To follow up on the conversation this morning about ‘pick from shelf’
> tasks not showing in the task widget…
>
>
>
> This KB article might hold the answer:
>
>
>
> https://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/Patron_
> item_requests_not_showing_in_Task_widget
> <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fknowledge.exlibrisgroup.com%2fAlma%2fKnowledge_Articles%2fPatron_item_requests_not_showing_in_Task_widget&c=E,1,XSKb_YFcGbazM0W2DlCCdh_q3WDXWW3C-Y1sXp28a5dpAe5vIilYJtNueUzwrscq7fniZk6aXCtr7FAB9cCPNL5a6I2lj5z2qdQaSPP-HUmSodAGUQ,,&typo=1>
>
>
>
> George, the setting referenced in this article was in fact set to ‘false’
> in the Edmonds environment.
>
>
>
> I went ahead and flipped it over to true.
>
>
>
> After placing a request on an item under my account, that request does now
> appear in the task list:
>
>
>
> George
>
>
>
>
>
> On Mon, Aug 13, 2018 at 12:27 PM, Lesley Caldwell <
> LCaldwell at pierce.ctc.edu> wrote:
>
> Hi all,
>
>
>
> I’m about to open a ticket, but thought I’d see if anyone else was also
> seeing this issue. Our “Pick From Shelf” lists are completely blank on both
> campuses.  We had a number of ILL requests go unserved because of this, and
> we’ve tested putting in requests through both Alma and Primo.
>
>
>
> Is anyone else having this problem?
>
>
>
> Thanks!
>
>
>
> Lesley Caldwell
>
> *Systems and Instruction Librarian*
>
> *Pierce College*
>
> p:
>
> 253-840-8420
>
> a:
>
> 1601 39th Ave SE, Puyallup, WA 98374
> <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fmaps.google.com%2f%3fq%3d1601%2b39th%2bAve%2bSE%2c%2bPuyallup%2c%2bWA%2b98374%26entry%3dgmail%26source%3dg&c=E,1,wnZoiu_AAqKsyz2oQtBGTRou7m-kO3OMHkaiDtzb6xVo7NgojCHT4MtBniF-pmdu5coauDbLtq0yDdzEFjTUuTMMLq60TbIxkDHpRl80EuiKfk-mlgA,&typo=1>
>
> w:
>
> www.pierce.ctc.edu e: lcaldwell at pierce.ctc.edu
>
> [image: https://www.pierce.ctc.edu/sites/default/files/PC-logo-email.png]
>
>
>
>
>
>
>
>
>
> --
>
> George Babcock
> Library Acquisitions
> Edmonds Community College
> 20000 68th Ave. W
> <https://maps.google.com/?q=20000+68th+Ave.+W+%0D%0ALynnwood,+WA+98036+%0D%0A425&entry=gmail&source=g>
> Lynnwood, WA  98036
> <https://maps.google.com/?q=20000+68th+Ave.+W+%0D%0ALynnwood,+WA+98036+%0D%0A425&entry=gmail&source=g>
> 425-640-1855
>
> george.babcock at email.edcc.edu
>



-- 
George Babcock
Library Acquisitions
Edmonds Community College
20000 68th Ave. W
Lynnwood, WA  98036
425-640-1855
george.babcock at email.edcc.edu
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20180813/1375c4f5/attachment-0002.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 78076 bytes
Desc: not available
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20180813/1375c4f5/attachment-0006.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image.png
Type: image/png
Size: 79538 bytes
Desc: not available
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20180813/1375c4f5/attachment-0007.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 2934 bytes
Desc: not available
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20180813/1375c4f5/attachment-0008.png>