[Wactclc-alma] Question about job errors

[Elena Bianco]

Hi there:

I'm having a hard time deciphering the job report that was completed with Errors. It was for Notifications, and when I look at the "events" I can get specifics as to the patron and the item. For some of the events it will say "Overdue notification sent," which sounds ok to me, but then under "Severity" column it says "Error." How do I figure out what that error was, exactly, and how to fix it?

To make matters even more confusing, for other events it says "Failed to send overdue notification" and in the Severity column it's either blank or it says "error." What's the difference  between an "Overdue notification sent" message with a Severity of "error" and a "Failed to send overdue notification"?

Elena Bianco, Systems & Technical Services Librarian
Skagit Valley College
2405 E. College Way
Mount Vernon, WA 98273
(360)416-7624

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