[Etag] Updates to Canvas Cost Comparison and Support Overview

[Michael Brown]

Greetings All,
I would like to extend my gratitude to Marc for his diligent work in creating the Canvas Cost Updates and Comparison spreadsheet. I have taken the liberty of incorporating additional details to visually represent the total cost variance, including Tier 1 Support. You can access the updated spreadsheet through the link provided below. The rationale behind this augmentation is to furnish Abraham, Joyce, and the SBCTC fiscal office with comprehensive insights.

https://docs.google.com/spreadsheets/d/1ilM4sGgkJ5Ef5xrLwssUGTJdQq_iAfJ5qIN9MRhALaQ/edit#gid=0
[https://lh7-us.googleusercontent.com/docs/AHkbwyIA_Zip2HPBq1jwB0whbuQ1Isq4IWsyySG0IKRmDt2TZ0wPSrOVRpBdEayCphas5zqPOAbvk9U2DktLCiy_SKxGMCs6122ALmYtApdmKqDJB2Q=w1200-h630-p]<https://docs.google.com/spreadsheets/d/1ilM4sGgkJ5Ef5xrLwssUGTJdQq_iAfJ5qIN9MRhALaQ/edit#gid=0>
Cost updates and comparisons<https://docs.google.com/spreadsheets/d/1ilM4sGgkJ5Ef5xrLwssUGTJdQq_iAfJ5qIN9MRhALaQ/edit#gid=0>
Sheet1 Canvas contract - Cost Updates and Comparisons 2019-2024 Canvas Contract Cost/FTE,% increase,24-hr Support,% increase,Annual Total Year 1 (2019-20),$10.70,n/a,$288,365,n/a,$1,736,190.00 Year 2 (2020-21),11.02,3%,296,989,3%,$1,787,934.00 Year 3 (2021-22),11.35,3%,305,882,3%,$1,841,295.00 Y...
docs.google.com
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Furthermore, I wish to ensure clarity regarding the disparity between our current 24/7 Support and the enhanced offering by Instructure, encompassing 24/7 Support coupled with Tier 1 Support, aside from the associated incremental expenses. Should any clarification be necessary, I have included a link below delineating the disparities.

https://docs.google.com/spreadsheets/d/1RTumWy_E4YpZR7c6aim2STka_QOgLGpBSK_2lGO7x9A/edit#gid=0
[https://lh7-us.googleusercontent.com/docs/AHkbwyKy05sG8DZ0tFy8wknxi4rgyxOqQr1kilFO3DKO34-k0lEjT-ndZXYL9XmHqQyc8lndf6q7LrIU0OEBJ0AX_swnrBahCbpHRgI1RFBlBgSu7QM=w1200-h630-p]<https://docs.google.com/spreadsheets/d/1RTumWy_E4YpZR7c6aim2STka_QOgLGpBSK_2lGO7x9A/edit#gid=0>
Instructure-Canvas Support 24/7 VS. 24/7+Tier 1<https://docs.google.com/spreadsheets/d/1RTumWy_E4YpZR7c6aim2STka_QOgLGpBSK_2lGO7x9A/edit#gid=0>
Sheet1 Current Support Level ,Upgrade Support 24/7 Support ,24/7+Tier 1 Support Additional Cost,<a href="https://drive.google.com/file/d/1ZpMc81Js8qttnxPNV0s19A6x40-Z-wKU/view?usp=sharing">$276,438.29 and increases each year</a>,<a href="https://drive.google.com/file/d/113OgC12UKTNexDKlj5mOvTh...
docs.google.com

Tomorrow, I will commence consolidating all the enhancements made to the benchmarks and priorities, with the aim of presenting them in a streamlined manner for our discussion with the Canvas Representative. Subsequently, I will circulate the updated document to all of you.

Thank you for your attention to these matters.

Respectfully,

Michael A. Brown, Ph.D.

Pronouns: he, him, Beloved

Director of Educational Resources & Innovation

Washington State Board for Community and Technical Colleges

mbrown at sbctc.edu



“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”(Maya Angelou)

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